Delaying Airline refund

Complain ID : JGJN052706   30  

Travel Complaint  Complaint Date : June 7, 2021
  • State :  Maharashtra
  • City :  Thane
  • Address: 1602 C Wing Rustomjee Azziano, Rustomjee Urbania Majiwada Junction
It has been a year since all of us are battling corona and lockdown curbs in various cities but companies like akbartravels have made a business out of this. Due to lockdowns imposed in various states, the airlines have declared full refunds for flight tickets, as confirmed by the airlines, they refund the money to the travel companies just the next day after the customer requests refunds however akbartravels takes around 20-30 working days for the money to get deposited into customers account.I have booked with other companies like goibibo, yatra and MakeMyTrip as well and uthe refund process is much smoother, they take max to max 7 days for the amount to process into the account but akbartravels takes minimum of 20 working days which is almost about a month. Their excuse is that they are heavily flooded with refunds and there is a huge backlog but I believe all company's have been battling these struggling time and the fact that akbartravels have not been able to combat this situation clearly shows how I efficient they are. I am still waiting for my airline refunds worth Rs 47000 over 3 PNRs since 18th May 2021 and everytime I write to them their response is there is heavy backlog and it will take 15-20 days but they never mention 15-20 days from when. This is clearly a strategy of these travel companies of earning heavy interests from thr banks in lieu of these refunds by keeping them longer than usual for maximum benefit. Akbartravels is clearly a very unethical and unprofessional company that has been taking undue advantage of customers even during these trying times.
Complaint Against / To: Akbartravels

Reply Now Contact Share

Related complaints

  • Complaint against MakeMyTrip for not returning money of holiday package.
    Complaint against MakeMyTrip for not returning money of holiday package.
    Rishi Jana / Travel Complaint / May 2, 2021 / Nagpur / Maharashtra
    I have not travelled to Mauritius on 19 JUNE 2020 and I have paid Rs 80000 advance and Rs 60706 was remaining for the trip . The travel was not completed from make my trips end due to covid. They are not answering any calls and niether they have cont...
  • Refund money
    Refund money
    Ajit Dilip Jadkar / Travel Complaint / April 22, 2021 / Barshi / Maharashtra
    The bus Timing is 10:23 and bus not come till 11:47. I contact bus operator and request to cancel tickit. He denied to refund and said to contact red bus support. Qi filed complaint against red bus and Pallavi travels in vairag police station and in ...
  • Complaint against MakeMyTrip regarding refund not being given to me
    Complaint against MakeMyTrip regarding refund not being given to me
    Renuka Mittal / Travel Complaint / January 23, 2021 / Nashik / Maharashtra
    I have booked 2tickets,later cancelled as i got covid.my upi account is deactivated as dena bank was merged and new baroda bank account was created as per govt guidelines. I have repeatedly requested MMT to credit refund using NEFT details instead of...
  • Extra fare charged
    Extra fare charged
    Simran Chauhan / Travel Complaint / January 22, 2021 / Mumbai / Maharashtra
    I have booked an ola ride this morning from andheri to wadala at the time of booking the amount showed was 218 but the driver charged me 297/- rs instead really disappointed with the service
  • Credit shell refund
    Credit shell refund
    Binandita De / Travel Complaint / January 9, 2021 / Mumbai / Maharashtra
    Mumbai - Istanbul flight : PNR GKHEGT I had Rs. 9600 approx in credit shell balance which is suddenly changed to 0 as soon as I tried to make a booking Credit shells issued by Indigo for flights booked through MMT which were subsequently cancelled an...
  • Money deducted twice from account for same hotel booking
    Money deducted twice from account for same hotel booking
    Niharika Shukla / Travel Complaint / December 22, 2020 / Mumbai / Maharashtra
    Horrible experience with Make my trip. I had tried booking a hotel through MMT and there were 2 failed transactions when paying for the booking. When I tried paying for it the third time, the booking was successful. But inspite of two failed transact...

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024

    Very bad service

    Rajani

    March 23, 2024

    My mom is a member of SHG one of animator forcing to pay 500 against Grama Samaikhya scheme without telling any benifit and reason, she is block mailing that if we not pay there will be no loans you will get in future like telling.

    Shaik jilani

    March 22, 2024