Credit shell refund
Complain ID : JGJN050433 25
Travel Complaint
Complaint Date : January 9, 2021
- State : Maharashtra
- City : Mumbai
Mumbai - Istanbul flight : PNR GKHEGT
I had Rs. 9600 approx in credit shell balance which is suddenly changed to 0 as soon as I tried to make a booking
Credit shells issued by Indigo for flights booked through MMT which were subsequently cancelled and the credit shell balance is not visible on MMT
PNR YHVZXF - Rs. 7930
PNR LPQM4E - Rs. 11206
I am not able to utilise either of these credit shells for my bookings. There is no customer care number to reach out to and this is extremely agitating.
I had Rs. 9600 approx in credit shell balance which is suddenly changed to 0 as soon as I tried to make a booking
Credit shells issued by Indigo for flights booked through MMT which were subsequently cancelled and the credit shell balance is not visible on MMT
PNR YHVZXF - Rs. 7930
PNR LPQM4E - Rs. 11206
I am not able to utilise either of these credit shells for my bookings. There is no customer care number to reach out to and this is extremely agitating.
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