Money deducted twice from account for same hotel booking
Complain ID : JGJN050162 39
Travel Complaint
Complaint Date : December 22, 2020
- State : Maharashtra
- City : Mumbai
- Address: Padma Palace, Plot No-79, 3rd Floor, Sector-28, Vashi, Navi Mumbai
Horrible experience with Make my trip.
I had tried booking a hotel through MMT and there were 2 failed transactions when paying for the booking. When I tried paying for it the third time, the booking was successful. But inspite of two failed transactions, my account got debited thrice for the same booking. When I contacted my bank for refund, they said that MMT has taken money twice for the same booking. There is absolutely no way to contact any human being in customer care in MMT.
I had tried booking a hotel through MMT and there were 2 failed transactions when paying for the booking. When I tried paying for it the third time, the booking was successful. But inspite of two failed transactions, my account got debited thrice for the same booking. When I contacted my bank for refund, they said that MMT has taken money twice for the same booking. There is absolutely no way to contact any human being in customer care in MMT.
Related complaints
-
Refund of cancel air ticketMukesh Jangir / Travel Complaint / December 1, 2020 / Telhara / MaharashtraI have been following up with make my trip for my refund for last 1 month but still, I haven't received my refund. Booking ID: NF70100242971364 PNR: CTPMRC I have written mail to CEO but fetch no response. -
Non refund of cancelled ticketsAnonymous / Travel Complaint / December 1, 2020 / Thane / MaharashtraI had booked flight tickets and the flight got cancelled. Now the agent had not refund the amount even after repeted followups
-
Not processing refundDebdipta Majumdar / Travel Complaint / August 20, 2020 / Mumbai / MaharashtraBooking ID - NN2018150835762 Website shows, refund processed, but HDFC bank has confirmed that no such refund has been processed by Make My Trip for canceled flights. Turkish Airlines has also confirmed that Make My Trip is processing refund but no r...
-
Priority took money afterwards office closedSonal prakash Vadane / Travel Complaint / July 15, 2020 / Pune / MaharashtraPRIORITY_Membership No: PIPU#2430 Membership they offered with 90000/-INR. i paid 62,000/-In total but no service or no money back i received ... please help for the same
-
RefundKaushal Kumar Shukla / Travel Complaint / July 14, 2020 / Pune / MaharashtraDear Team, Please refund my money asap. This is to inform you that I have done bus booking from Pune to Mumbai for for 2nd June 2020 8:30 am. Also I paid the amount of 471₹. Having PNR No. # 111790002 But due to covid-19 bus got cancelled and till no...
-
About talking maximum passanger in busprashant gholve / Travel Complaint / March 21, 2020 / Pune / MaharashtraI am Prashant gholve . Yesterday I travelled from pune to Aurangabad but unfortunately I had not completing my travelling in this Bus because in this Bus they 50+ passanger and now a days maximum passanger in one bus is dangerous about our health. Pl...
Service issue | Complaint | Query | Feedback | Suggestion | Reply