Tikona wireless Connection didn't work after multiple complaints also Harassment

Complain ID : JGJN030028   29   Complaint's Reply

Telecom Services  Complaint Date : December 29, 2017
Hi Team,
I had initiated a new installation request for Tikona wireless connection in Jun 2015. I had paid Rs 2380, but the connection only worked for about a week. I made multiple complaints to Tikona both over email and phone. hey had neither corrected the problem, nor returned the money. Lately they have started asking for additional money and are getting into Harassment mode. I have multiple emails whereby I had requested them to disconnect and finally they took away device as well.
My Tikona Service ID No 1113665723 & Billing Account Number 125303924.
I had also submitted the router device way back on Jan 2nd 2016. I had also sent the details to j.nair@tikona.in in June/July 2015 multiple times with request around this connection.
Complaint Against / To: Tikona

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    tikona

    TIKONA WIRELESS CONNECTION DIDN'T WORK AFTER MULTIPLE COMPLAINTS ALSO HARASSMENT by tikona:

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    Dear Subscriber,

    Greetings from Tikona,

    We have checked and found your account has been terminated as per you request.

    As Full & Final Settlement has been concluded no dues are pending for your account.

    For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care.

    Reply

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