Reliance Shut down CDMA without intimation

Complain ID : JGJN020462   30  

Telecom Services  Complaint Date : June 18, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: B5 Shivprabha Vir Sawarkar Nagar, Asalfa, Andheri (E) - 400072
My mother has a Reliance CDMA no 9325048846 and another GSM no by another provider she wanted to use both in the same phone therefore I purchased ZTE Blade Handset worth which holds a GSM and a CDMA card after consulting in Reliance Franchise gallery Shree Kashtbhajan Enterprises at Chakala on 30/12/15 after that Reliance suddenly closed the CDMA service without any notification Now my SIM card is not working and Reliance is saying that Now I have to get a GSM SIM which will render my new phone useless and I believe Reliance should have intimidiated me before closing there CDMA service, hope now they will give me clarity.

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