Reliance force to purchase new device Rs899 to continue with their new 4g services
Complain ID : JGJN019649 20
Telecom Services
Complaint Date : May 30, 2016
- State : Maharashtra
- City : Pune
- Address: Hadapsar Pune
I am receiving messages from RM-RELIANCE about my 4G data card is reserved. get 4G sim from nearest RCOM store.
Since I am not interested in 4G now and not planning for it. Hence I didn't reply any messages or did not reached to any RCOM store.
On May 26,2016 I received an message again telling that
"Dear Customer, we will soon dispatch your 4G SIM. On Receipt dial 1299 and regiister for 4G upgrade service."
And my internet get stopped. it is showing no network on device (blinking Red light) also no network on Rcom GUI portal when I use to attach on my machine.
When i have visited Reliance gallery their representative told that your service is stopped & you will have to purchase new device at Rs899 to continue with upgraded 4 G services.
Else you wont get any services.
When i asked about device i have purchased earlier they said its none of use now & u will have to purchase new device .
I am suffering cause of this issue.. Please resolve this issue as soon as possible. and make sure you are not counting anything in my bill (from May 26,2016 until the issue is getting resolved). I loss my connectivity on 26th May due to which I was unable to do my daily routine office work & causing mental harrashment .
Since I am not interested in 4G now and not planning for it. Hence I didn't reply any messages or did not reached to any RCOM store.
On May 26,2016 I received an message again telling that
"Dear Customer, we will soon dispatch your 4G SIM. On Receipt dial 1299 and regiister for 4G upgrade service."
And my internet get stopped. it is showing no network on device (blinking Red light) also no network on Rcom GUI portal when I use to attach on my machine.
When i have visited Reliance gallery their representative told that your service is stopped & you will have to purchase new device at Rs899 to continue with upgraded 4 G services.
Else you wont get any services.
When i asked about device i have purchased earlier they said its none of use now & u will have to purchase new device .
I am suffering cause of this issue.. Please resolve this issue as soon as possible. and make sure you are not counting anything in my bill (from May 26,2016 until the issue is getting resolved). I loss my connectivity on 26th May due to which I was unable to do my daily routine office work & causing mental harrashment .
Related complaints
-
dish TV not service my home 15daytushar khangar / Telecom Services / May 14, 2016 / Chandrapur / Maharashtrahello sir Maine dish TV kharida but dish TV ki tarf se muje Koi sirvice nahi mil rahi Maine ab Tak 5/6 bar complete ki but dish TV Koi service thik se nahi mil rahi he -
Misguided service from Vodafone India.Prashant Lende. / Telecom Services / May 6, 2016 / Mumbai / MaharashtraDear Sir, I have done Mobile number portability from Airtel to Vodafone as a family plan with guidance from Vodafone person who came at my desk in HRD office, Ballart Estate, As guided by Vodafone person, whichever documents he has asked we have subm...
-
Very Very Poor quality ServiceDhiren / Naresh / Telecom Services / April 26, 2016 / Palghar / MaharashtraDear Sir, This refers to our telephone connection 02525 240989 at District Palghar,(Maharashtra). After several complaints and request our line is not working properly with tooo much disturbance and disconnection for several days. We request you to l...
-
WITHOUT INFORMATION DISSCONNECT MY OUTGOING CALLSDINESH KASAR / Telecom Services / March 26, 2016 / Nashik / MaharashtraMY BILL DUE DATE - 11/04/2016 BUT COMPANY DISCONNECT MY OUTGOING CALL WITHOUT INFORMATION
-
BSNL MAHARASHTRA(BARAMATI /PUNE)Shivaji M Salunke / Telecom Services / February 27, 2016 / Baramati / MaharashtraSir/Madam, I was given application of security deposit RS 2000/-against my mob 9422513523 in BSNL office BARAMATI Dist Pune MAHARASHTRA. Last one month over. I have not yet received. Please do the needfully. Thanking You, Shivaji Salunke
-
DISCONNECTING OF POST PAID CONNECTION OF IDEAAnonymous / Telecom Services / January 20, 2016 / Mumbai / MaharashtraHi,I have been an IDEA postpaid User for more than 3 months with number 07052255444 and 07052299444. In September i was leaving the jhansi (UP) and asked the customer care executive to discontinue my POSTPAID connection. He refused that i can not dis...
Service issue | Complaint | Query | Feedback | Suggestion | Reply