Regarding product return

Complain ID : JGJN051468   38   Complaint's Reply

Online Order Complaint  Complaint Date : March 14, 2021
  • State :  West Bengal
  • City :  Krishnanagar
  • Address: Natun Dhopatta, P.o : Dhopatta, P.s : Tehatta, Dist : Nadia, West Bengal, Pin 741103
Purchased kurtis from snapdeal, total amount 790, but material quality was not good, want refund but they are not taking back by their courier service agent, doing so many harrasement to me by pickup agent from shadowfax courier agent till now, want proper solution against this return and refund
Complaint Against / To: Snapdeal

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    Joy gopal Paul

    Issue till now not solved by Joy gopal Paul:

    (5 of 5)

    My alternate mobile no 8159817951, kindly contact on these, pick up agent not taken till now, snapdeal doing nothing against this, only call me and giving fake commitment, kindly contact me on 8159817951

    Reply

    Team Snapdeal

    Regarding product return by Team Snapdeal:

    (5 of 5)

    Hi Joy,

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal

    Reply

    Team Snapdeal

    Regarding product return by Team Snapdeal:

    (5 of 5)

    Hi Joy,
    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal

    Reply

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