Complaint for proper bill not received from EBay
Complain ID : JGJN024740 33 Complaint's Reply
Mobile App Complaint
Complaint Date : December 4, 2016
- State : West Bengal
- City : Siliguri-Darjiling
- Address: 2 Bagha Jatin Park Siliguri 734001
Dear Sir,
I have purchase 2 nos of Redmi note 3 from EBay.in site. The details of the sellers are :-
1) Seller: deals_for_you9
Product :- Xiaomi Redmi Note 3 16GB#5.5 inch#2 GB Ram#16MP/ 5MP#4G LTE+LTE#Sealed ( 262438132466 )
(PaisaPay ID:42626304599)
2) Seller: royal_info.ahoreahore
Xiaomi Redmi Note 3 GOLD/SILVER 16GB |2 GB Ram|5.5 inch| 16MP/ 5MP|4G Dual LTE ( 322058320413 )
PaisaPay ID : 42627007179
I faced delayed service from royal_info.ahoreahore so I rated them not good in my Feedback.
Now after that I had to visit the authorized service center due to availing some service for both mobiles.The authorized service center people asked for the bill .But they found that some informatios in the bill is not clear so they asked me from where I have purchased it ? After I told that I had purchased it from EBay ,they advised me to write the seller to provide me complete bill where the detail information's are completely written.After that I had conversation with Deals_for_you9and provided them all the required informations required and they promised me to sent the bill soon.
But Royal_info started to blackmail me and they asked me to remove my negative feedback first , then they will think helping me.
After knocking both the sellers there was no proper solution received for a long time ,so I talked to EBay customer care & also marked them mail requesting proper solution.The references are :-
My EBay ID - sd2987
Registered mail Id - das.Subhamoy @gmail.com
Complaint id -SR# 1-82270829863. And SR# 1-83726133309 .
But ironically, till date I have not received any call from eBay helpline also.I am frustrated with the service and feel helpless.But now really I am anxious where to knock for the service that should be provided by you unconditionally .
One week ago I had talked with EBay sevice centre for 29 minutes in 02261248111 at morning 10 am who lodged a complaint and provided me complaint no SR# 1-83726133309 .But till date I have not received any solution & could not get the service center services for my mobile.
At last I think of knocking your door ,if you can help me out.But if these type of service EBay provides ,then how come buyers like us will feel secure & comfort dealing with EBay ?
If Ebay could not provide me the bills then I want my money back
Thanks and Regards,
Subhamoy Das
96747 47108
I have purchase 2 nos of Redmi note 3 from EBay.in site. The details of the sellers are :-
1) Seller: deals_for_you9
Product :- Xiaomi Redmi Note 3 16GB#5.5 inch#2 GB Ram#16MP/ 5MP#4G LTE+LTE#Sealed ( 262438132466 )
(PaisaPay ID:42626304599)
2) Seller: royal_info.ahoreahore
Xiaomi Redmi Note 3 GOLD/SILVER 16GB |2 GB Ram|5.5 inch| 16MP/ 5MP|4G Dual LTE ( 322058320413 )
PaisaPay ID : 42627007179
I faced delayed service from royal_info.ahoreahore so I rated them not good in my Feedback.
Now after that I had to visit the authorized service center due to availing some service for both mobiles.The authorized service center people asked for the bill .But they found that some informatios in the bill is not clear so they asked me from where I have purchased it ? After I told that I had purchased it from EBay ,they advised me to write the seller to provide me complete bill where the detail information's are completely written.After that I had conversation with Deals_for_you9and provided them all the required informations required and they promised me to sent the bill soon.
But Royal_info started to blackmail me and they asked me to remove my negative feedback first , then they will think helping me.
After knocking both the sellers there was no proper solution received for a long time ,so I talked to EBay customer care & also marked them mail requesting proper solution.The references are :-
My EBay ID - sd2987
Registered mail Id - das.Subhamoy @gmail.com
Complaint id -SR# 1-82270829863. And SR# 1-83726133309 .
But ironically, till date I have not received any call from eBay helpline also.I am frustrated with the service and feel helpless.But now really I am anxious where to knock for the service that should be provided by you unconditionally .
One week ago I had talked with EBay sevice centre for 29 minutes in 02261248111 at morning 10 am who lodged a complaint and provided me complaint no SR# 1-83726133309 .But till date I have not received any solution & could not get the service center services for my mobile.
At last I think of knocking your door ,if you can help me out.But if these type of service EBay provides ,then how come buyers like us will feel secure & comfort dealing with EBay ?
If Ebay could not provide me the bills then I want my money back
Thanks and Regards,
Subhamoy Das
96747 47108
Related complaints
-
Mobile Auto Restart after Servicing 3 timesSumanta Chatterjee / Mobile App Complaint / December 2, 2016 / Hugli-Chinsurah / West BengalDear Sir, I had purchase a LFY Water 11 series mobile from your Mini Digital Store, Konnagar on 06.10.2016 but within 2 days it's loudspeaker started problem and finally it not working. So I made a call to their CC for this problem and they gave the ... -
Complaint about Exorbitant Billing Reliance mobile 9831017368 and disconnectedBikash Sharma / Mobile App Complaint / October 14, 2016 / Kolkata / West BengalI using Reliance mobile 9831017368 and disconnected on 11 Oct 2016 even paid up to 8 Oct 2016 When do contact informed that within 2 days Rs 11500 =00 data used WHEREAS there is no smart phone and important 2000 credit limit
-
Poor Customer Service From YU YUTOPIA mobile in Bagnan, West BengalIndrajit Gupta / Mobile App Complaint / September 7, 2016 / Kolkata / West BengalMy name is INDRAJIT Prasad Gupta and I am from Bagnan, West Bengal. In January I bought my YU YUTOPIA. But at may end my phone’s SIM SLOT became unresponsive. On 2nd of June I gave my phone to the nearest service center. They gave me a Job sheet numb...
-
Idea Cellular cancelled 3G data pack and included wrong planDebangshu Patra / Mobile App Complaint / August 8, 2016 / Kolkata / West BengalConsumer name: Debangshu Patra Phone No: 7890959687 Operator: Idea Cellular Circle: Kolkata On 22 July 2016, I had recharged with amount Rs. 344/- for 3GB 3G data for 28 days via PayTm (PayTm Order No. 1907322919). On 7 August 2016, I recharged with ...
-
No response from Motorola Warranty service center in Salt Lake, KolkataRupak Biswas / Mobile App Complaint / July 27, 2016 / Kolkata / West BengalI had purchased Moto E (2nd Gen) on 27-06-2015, [IMEI/Serial No: 353323064780421, Order ID: OD003201157694200400, Invoice Date: 27-06-2015]. I have been denied warranty as the warranty period end date falls on Sunday, and the svc centre was closed on...
-
Delay in delivery by xiaomi india service center kolkatarabishankar sengupta / Mobile App Complaint / July 24, 2016 / Kolkata / West Bengalconsumer Name : CHANDRA SENGUPTA • Contact Number : 89814560459831392394/8017399511 • Alternate contact no:9831392394/8017399511 reporting against brand:xiaomi india • IMEI of phone : 867079020816704 • Job sheet number:ISHO5180 • Model Number of Devi...
by ebay:
(5 of 5)
Dear Subhamoy1981,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com
Thanks & Regards,
Team Ebay
Service issue | Complaint | Query | Feedback | Suggestion | Reply