Panasonic A.C Worst customer experience, Defective A.C , Not replacing
Complain ID : JGJN032554 22 Complaint's Reply
Home Appliance Complaint
Complaint Date : July 5, 2018
Hi Sir/Mam,
I have purchased a Panasonic A.C last year May-2017 and in March-2018 we observed noise and cooling issue. Intimated the same on customer care and their service representative can to resolve it. But they could not find anything in 6-8 visits to my home since march to May. In June 2018 A.c stopped working, It was due to the installation fault. Now because the damage to product is almost 70% they are denying to replace the unit. They are forcing me to get the part replaced instead. Their local service provider called and talked rudely and forced me to get the part replaced otherwise this complaint also they will close.
Please help and take care of consumers rights. This very common now for all brands, after sale service is very bad. They are putting lot of money in advertising before sale but on one to listen customer afterwards.
I have purchased a Panasonic A.C last year May-2017 and in March-2018 we observed noise and cooling issue. Intimated the same on customer care and their service representative can to resolve it. But they could not find anything in 6-8 visits to my home since march to May. In June 2018 A.c stopped working, It was due to the installation fault. Now because the damage to product is almost 70% they are denying to replace the unit. They are forcing me to get the part replaced instead. Their local service provider called and talked rudely and forced me to get the part replaced otherwise this complaint also they will close.
Please help and take care of consumers rights. This very common now for all brands, after sale service is very bad. They are putting lot of money in advertising before sale but on one to listen customer afterwards.
Related complaints
-
worst supportc murugan / Home Appliance Complaint / March 22, 2024 / Coimbatore / Tamil NaduI paid money for A/C on 16th MAr'24, 19th delivered with wrong material, after many reminders and tracking also not delivered,. Almost 6 days over till not responding from Coimbatore 100 Ft road branch manager. -
Complaint Regarding Non-Compliance with Annual Maintenance Contract (AMC)Parikshit Sarkar / Home Appliance Complaint / February 7, 2024 / Kolkata / West BengalI am writing to bring to your attention a matter of utmost concern regarding the Annual Maintenance Contract (AMC) we purchased for our Kutchina Chimney. On 16th August 2023, we entered into an agreement with Ikonic Kitchen Appliances, a franchise of... -
பஇரஸ்டஈஜ் கிரைண்டர் சர்வீஸ்C.Sivakumar / Home Appliance Complaint / January 15, 2024 / Mayiladuthurai / Tamil Naduசார் ப்ரஸ்டீஈஜ் கிரைண்டர் வாங்கி இரண்டரை மாதத்தில் நான்காவது தடவையாக ஓடவில்லை ஒவ்வொரு முறையும் சர்விஸ் செய்து தருவார்கள் சர்வீஸ் சுக்கு வர நான்கு நாட்கள் ஆகும் ஆகவே எனக்கு இந்த கிரைண்டர் வேண்டாம் எனக்கு பணம் திரும்ப தரும்படி கேட்டுக் கொள்கிறேன்
-
Purchased refrigerator from whirlpoolRufaid Fazili / Home Appliance Complaint / October 14, 2023 / Bangalore / KarnatakaWe ordered a refrigerator from amazon on 24th of June. The product was delivered on 30th of June and stopped working on 19th july. Since then we have reached out to Whirpool service centre multiple times but have not received any response. We asked f... -
Urban Company - Fraudlant ProfessionalsHershy Greenwood / Home Appliance Complaint / July 12, 2023 / Pune / MaharashtraOn February 18, 2022, I booked an electronic appliance repair service from Urban Company to fix my microwave. The assigned Professional claimed an issue with keypad and PCB, which could be fixed by replacing both parts. He told us the cost of the ser...
-
A/C installation is really bad by hitachi.Gitesh / Home Appliance Complaint / June 16, 2023 / Farrukhabad-cum-Fatehgarh / Uttar PradeshHitachi company ke service man bhut kharaab hai.... Realy bad experience.. And very unprofessional.. Kuch bhi nhi aata hai.. Vote bacche install karne aae the mera a/c. 8 ghante laga diya fir bhi kaam nhi kar paae... And call karo to answer nhi de rh...
Status of my query by Adesh Choudhary:
(5 of 5)
Hi,
What is the status of my complaintVh
Service issue | Complaint | Query | Feedback | Suggestion | Reply