Complaint against OYO rooms for struggling for Refund
Complain ID : JGJN038874 35
Now, When we checked in on 06/may/2019 around 19:30 , again Owner was asking for extra money and not allowed us property and behaved rudely so again I called OYO CC ( Mr.Ashish) and asking for shifting to another property but instead of shifting us OYO Sr. Executive Miss.Shampa Roy told us to book new hotel with same detail .
After travelling from Manali ,almost 10 hrs journey we were tired physically and mentally but OYO didn't understand our situation and also not help us for shifting, rather just saying we will refund you booking amount withing 7 to 14 days and spoils our vacation mood.
Since then, daily I am calling OYO for my refund ( Rs.3971) and daily they transfer my call to their senior team to check the status but every time after holding 30 min call got disconnected automatically and it never gone through to their Sr.team.
Please help me to get my refund with compensation for physically mentally harassment for me and my family and also spoiling for our vacation.
Regards,
Bhavesh
7799022274
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