Complain V Tech Appliances, NO Service provided against Existing AMC
Complain ID : JGJN037757 32 Complaint's Reply
File A Complaint
Complaint Date : March 5, 2019
Hi,
I have taken AMC from V tech appliances to maintain my Kent RO system to avoid any breakdown as well as regular services.
The vendor has not provided pre-emptive service because of that motor system of RO got damaged and resulted into non-working of system. I am continuously chasing V Tech appliances and they give irresponsible reply.
I had registered a complaint on 2nd Mar,19 for machine checkup and they promised to get the same attended within 24 hours. However, no technician turned up and after following up again on Monday 04th Mar and again after promising they didn't send any technician for repair. I tried calling them again, they stopped taking my call. Finally their technician showed up on 05th Mar and said he didn't have the parts and will not be able to attend. On requesting him, he asked he cannot help and i have to call office. Again i tried calling office and there is no response.
My family is compelled to drink hard water, this has already caused health issues. I am bound to suffer because of the irresponsible behavior of V Tech Appliances. Now my RO is completely broken and i have to purchase a new RO ASAP.
I have taken AMC from V tech appliances to maintain my Kent RO system to avoid any breakdown as well as regular services.
The vendor has not provided pre-emptive service because of that motor system of RO got damaged and resulted into non-working of system. I am continuously chasing V Tech appliances and they give irresponsible reply.
I had registered a complaint on 2nd Mar,19 for machine checkup and they promised to get the same attended within 24 hours. However, no technician turned up and after following up again on Monday 04th Mar and again after promising they didn't send any technician for repair. I tried calling them again, they stopped taking my call. Finally their technician showed up on 05th Mar and said he didn't have the parts and will not be able to attend. On requesting him, he asked he cannot help and i have to call office. Again i tried calling office and there is no response.
My family is compelled to drink hard water, this has already caused health issues. I am bound to suffer because of the irresponsible behavior of V Tech Appliances. Now my RO is completely broken and i have to purchase a new RO ASAP.
Related complaints
-
Fynd Fraud - I have made transaction of Rs 3705 at Fynd (e-commerce website)Rahul Prakash Tejo Neerudu / File A Complaint / December 7, 2018 / Gandhinagar / GujaratI have made transaction of Rs 3705 at Fynd (e-commerce website) for purchase of apparels. Payment has been successfully made but no order confirmation and response from fynd. No idea where my money has gone. please help. I have attached payment proof... -
They Returning My MoneyJasmin Rameshbhai Savaliya / File A Complaint / June 21, 2018 / Surat / Gujarat------------------------------------------ Dear sir,Grahak Suraksha Portal-Jaago grahak jaago. As per talking with this company of manager. As per condition that If i am cancelled compain against them in this grahak suraksha portal, They agreed to gi...
-
QNET REFUND, WRONG / FAKE INFORMATION REGARDING BUSINESSROHIT V GADHER / File A Complaint / December 25, 2017 / Rajkot / GujaratI was told on the phone by one of my friend Mr. Gordhan chavda, ahmedabad & (IR id IN580213, i am assign under him).that there was a business opportunity for me. I was informed that I was required to invest cost of 4.00Lakh INR- to start a busine...
-
Complaint stolen of memory card, mobile was not working and went to neelam mobile for repairing.Anup sharma / File A Complaint / December 2, 2017 / Vadodara / GujaratDear sir, My mobile was not working and went to neelam mobile for repairing. neelam mobile stolen memory card by misguiDing.please help to get my memory card.
-
Consumer complaint about Bajaj Finserv Personal loan # 413SPL15230730venkat Ramana kondepati / File A Complaint / May 27, 2017 / Vadodara / GujaratI have taken personal loan 524000 rs from bajajfinserv. While taking the loan they said that no foreclosure and part payment charges. My loan tenure is completed almost 2 years. another 3 years i have to pay EMI to complete the loan. I want to forecl...
-
Hidden surcharge/tip Shell petrol pump 1500 rupees through debit cardShailesh / File A Complaint / April 10, 2017 / Surat / GujaratI fueled 1500 rupees through debit card via swipe machine and slip shows 1500 rupees only ...later on after 3 days 43 rupees as surcharge /tip has be deducted .... Where is cashless india ? And that too 3 percent .... They should say me before ...
Kent Ro Systems Ltd by Kent Ro Systems Ltd:
(5 of 5)
Dear Sir,
We sincerely regret for the inconvenience you have faced. Please share your contact details to onlinecare@kent.co.in or call us at +91-9278912345.
Warm Regards,
Team kent
Kent Ro Systems Ltd. by Kent Ro Systems Ltd:
(5 of 5)
Dear Sir,
Request you to please provide your contact details to onlinecare@kent.co.in so that our team may resolve it at the earliest. Alternatively, you may call us at +91-9278912345.
Warm Regards,
Team kent
Service issue | Complaint | Query | Feedback | Suggestion | Reply