Complaint against Videocon d2H Service, connection is not working from 10th April, 2018
Complain ID : JGJN031442 40 Complaint's Reply
DTH TV Complaint
Complaint Date: April 16, 2018
Modified date: May 15, 2018
Dear Sir,
We have two connections (Customer ID 79408420) of D2H services from Videocon D2H. One of the connection is not working from 10th April, 2018. Complaint in this regards was registered on 11th April by mail but no response received. After that we started following up on thru' customer care. On 14th April one Engg from Videcon came and did something and charged 200/- INR but problem re appeared after he left. We called him up many times but he never turned up. We raised the concern again and got the complain no.579079184 with a commitment to resolve the problem by 16th 14:10HRs. We got a call again by same engg but this time he demanded 450/- additional and refused to visit site without commitment of problem resolution. We are following up with Videocon D2H services but they are not putting any serious efforts and charging us without providing any service and even asking for additional amount for rectification. Please help us with the refund and compensation for the hassles we are facing due to this kind of service.
We have two connections (Customer ID 79408420) of D2H services from Videocon D2H. One of the connection is not working from 10th April, 2018. Complaint in this regards was registered on 11th April by mail but no response received. After that we started following up on thru' customer care. On 14th April one Engg from Videcon came and did something and charged 200/- INR but problem re appeared after he left. We called him up many times but he never turned up. We raised the concern again and got the complain no.579079184 with a commitment to resolve the problem by 16th 14:10HRs. We got a call again by same engg but this time he demanded 450/- additional and refused to visit site without commitment of problem resolution. We are following up with Videocon D2H services but they are not putting any serious efforts and charging us without providing any service and even asking for additional amount for rectification. Please help us with the refund and compensation for the hassles we are facing due to this kind of service.
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Complaint against Videocon d2H Service by Videocon d2h:
(5 of 5)
Dear Customer,
Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.
Warm Regards,
Videocon d2h Team
Channel band kar diya packages mese remove kar diya by Videocon d2h:
(5 of 5)
1 year ka super monthly recharge karvaya tha or running jo channels sab chalu thi usmese 1 channel 410 D sport wala bandh kar diya bolted hai ki ab packages me ye channel available nahi hai iske liye alag se recharge karvana pdega esa todi na hota hai jo channels hame dekhna hai jiska hamne paisa diya wo bandh kar diya or jo nahi dekhna wo chalu kar diya Videocon d2h ke manger se bhi bat kiya mene or bola me complain karunga age but for bhi help nahi kiya .. please sir help karo jia channel ka paisa diya wo to bandh kar diya or uski jagah pe disease koi channel chalu kar diya hai ye frood kar rahw hai Grahak ke sath ....sir please legally action Ligiye is Videocon d2h par ......
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