Complaint against Videocon d2H Service, connection is not working from 10th April, 2018

Complain ID : JGJN031442   40   Complaint's Reply

DTH TV Complaint Complaint Date: April 16, 2018
Modified date: May 15, 2018
  • State :  Delhi
  • City :  New Delhi
  • Address: A 304, 2nd Floor, A Block, Vikas Puri
Dear Sir,

We have two connections (Customer ID 79408420) of D2H services from Videocon D2H. One of the connection is not working from 10th April, 2018. Complaint in this regards was registered on 11th April by mail but no response received. After that we started following up on thru' customer care. On 14th April one Engg from Videcon came and did something and charged 200/- INR but problem re appeared after he left. We called him up many times but he never turned up. We raised the concern again and got the complain no.579079184 with a commitment to resolve the problem by 16th 14:10HRs. We got a call again by same engg but this time he demanded 450/- additional and refused to visit site without commitment of problem resolution. We are following up with Videocon D2H services but they are not putting any serious efforts and charging us without providing any service and even asking for additional amount for rectification. Please help us with the refund and compensation for the hassles we are facing due to this kind of service.
Complaint Against / To: Videocon D2H Services

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