Complaint against Videocon d2H Service, connection is not working from 10th April, 2018
Complain ID : JGJN031442 46 Complaint's Reply
DTH TV Complaint
Complaint Date : April 16, 2018
Dear Sir,
We have two connections (Customer ID 79408420) of D2H services from Videocon D2H. One of the connection is not working from 10th April, 2018. Complaint in this regards was registered on 11th April by mail but no response received. After that we started following up on thru' customer care. On 14th April one Engg from Videcon came and did something and charged 200/- INR but problem re appeared after he left. We called him up many times but he never turned up. We raised the concern again and got the complain no.579079184 with a commitment to resolve the problem by 16th 14:10HRs. We got a call again by same engg but this time he demanded 450/- additional and refused to visit site without commitment of problem resolution. We are following up with Videocon D2H services but they are not putting any serious efforts and charging us without providing any service and even asking for additional amount for rectification. Please help us with the refund and compensation for the hassles we are facing due to this kind of service.
We have two connections (Customer ID 79408420) of D2H services from Videocon D2H. One of the connection is not working from 10th April, 2018. Complaint in this regards was registered on 11th April by mail but no response received. After that we started following up on thru' customer care. On 14th April one Engg from Videcon came and did something and charged 200/- INR but problem re appeared after he left. We called him up many times but he never turned up. We raised the concern again and got the complain no.579079184 with a commitment to resolve the problem by 16th 14:10HRs. We got a call again by same engg but this time he demanded 450/- additional and refused to visit site without commitment of problem resolution. We are following up with Videocon D2H services but they are not putting any serious efforts and charging us without providing any service and even asking for additional amount for rectification. Please help us with the refund and compensation for the hassles we are facing due to this kind of service.
Related complaints
-
Unnecessary Removed 3 vital Sports Channels complaint to Videocon D2HSudeepto Mal / DTH TV Complaint / December 7, 2017 / South West Delhi / DelhiRespected Sir/Ma'am, I am Sudeepto Mal R/O A-42, Jai Vihar, Phase-1, Najafgarh, New Delhi 110043. I am using Videoon D2H for last 4 years and since the first day I am recharging my Videocon D2H on a Yearly basis i.e. 12 month recharge in advance ever... -
Connection Problem complaint against Videocon D2HVarun Goswami (vicky) / DTH TV Complaint / October 22, 2017 / North East Delhi / DelhiDear Concern, I want to complaint against Videocon D2H. I am videocdon d2h user my D2H Customer ID is 133140598. I pay always service charge to videocon d2h. but i m facing same problem but they always demand service charges....
-
Videocon D2H service holder my customer id is 112553088Bhavana thakur / DTH TV Complaint / September 4, 2017 / Central Delhi / DelhiI am videocon D2H service holder my customer id is 112553088, they show message at the time of recharge at date 14/07/2017 Monthly Subscription:SUPER GOLD, (Rs. 295/month), Add ons :FREE SPORTS MEGA, Free Punjabi Add-on, SUPER GOLD HD ADD-ON, KIDS ZO...
-
Smart Card number 200859984955Vinay Sidhwani / DTH TV Complaint / August 29, 2017 / South Delhi / DelhiI had lodged a complaint for by DTH on 18/08/17 and the complaint no given to me was 258279240. Till today neither some body has contacted me nor the problem is resolved. Whenever we call your customer care number, there is no response even after hol...
-
Shoes not delievered payment already done, Compare Dth service malviya NagarVipin Bhagwat / DTH TV Complaint / January 6, 2017 / New Delhi / DelhiI Have purchased a dish tv connection on the date 12 december and Mr Sachin have offered me shoes worth Rs 2200 free with conection i have just to pay 199 for delievery charges. Today is 6 jan and i am still waiting for the shoes delievery. i have ca...
-
Not providing Bill or tax InvoiceUday Gupta / DTH TV Complaint / December 22, 2016 / East Delhi / DelhiI purchase tata Sky DTH connection on 08-nov-2016 and paid 1800 in cash. I am requesting him for Tax Invoice/Bill but they are not giving. They only sent me Interim Invoice. In which no mention of VAT or service tax amount. my subscription id is 1209...
Complaint against Videocon d2H Service by Videocon d2h:
(5 of 5)
Dear Customer,
Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.
Warm Regards,
Videocon d2h Team
Channel band kar diya packages mese remove kar diya by Videocon d2h:
(5 of 5)
1 year ka super monthly recharge karvaya tha or running jo channels sab chalu thi usmese 1 channel 410 D sport wala bandh kar diya bolted hai ki ab packages me ye channel available nahi hai iske liye alag se recharge karvana pdega esa todi na hota hai jo channels hame dekhna hai jiska hamne paisa diya wo bandh kar diya or jo nahi dekhna wo chalu kar diya Videocon d2h ke manger se bhi bat kiya mene or bola me complain karunga age but for bhi help nahi kiya .. please sir help karo jia channel ka paisa diya wo to bandh kar diya or uski jagah pe disease koi channel chalu kar diya hai ye frood kar rahw hai Grahak ke sath ....sir please legally action Ligiye is Videocon d2h par ......
Service issue | Complaint | Query | Feedback | Suggestion | Reply