Complaint against videocon wahing machines for fake commitment

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Jago Grahak Jago Complain ID : JGJN027063   5   Complaint's Reply

Customer Care Complaint  Complaint Date : April 23, 2017

Complaint Against / To : videocon wahing machines

i bought a machine in oct 2014 with a commitment of 5 yrs warranty from videcon.now the retailer denied the promise and videocon is not answering while calling and twitting .plz help me.can u help me ?its a matter of 13k

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    Dear Customer,

    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

    In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

    Regards,
    Videocon Online Team

    April 24, 2017 Videocon