No Invoice for International Roaming Recharge 2998Rs (Store/customer care Email/Airtel Thanks app)
Complain ID : JGJN064016 280
I have done recharge of 2998 Rs international roaming on 8th Sep 2023 on my Airtel Number 7995081035. (Airtel Thanks APP Transaction ID: 393268506).
In Airtel Thanks app, same is visible in transactions but not able to download receipt. For that case, I have visited Customer care store in Hyderabad and emailed to customer care. They are not supporting. (Also Airtel customer care email reply is simply a copy paste).
(attached is email communication with Airtel customer care and payment screenshot from Gpay and transaction on Thanks app)
Kindly help me provide a receipt from Airtel for this transaction.
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