Complain against ebay.com for product undelivered but still refund not made
Complain ID : JGJN020647 27 Complaint's Reply
Customer Care Complaint
Complaint Date : June 25, 2016
- State : West Bengal
- City : Kolkata
- Address: 47 TARUN SENGUPTA SARANI
Www.ebay.in which is a franchise of www.ebay.com
I made a purchase of smart phone on 09/02/2016 through online on WWW.EBAY.IN the details are-
1.Product-Micromax canvas nitro A311 mobile
2.Product ID on www.ebay.in-111900152685
3.PaisaPay ID-41862530312
4.DATE OF PURCHASE-09 FEB 2016
5.Mood of payment-MOBIKWIK WALLET
6.Product price on ebay.in-6800
7.Paid amount-6256 after discount
After placing this order my EBAY.IN account was hacked by SELLER and immediatly i called up to ebay customer service.my order satus was updated as DELIVERED just after 2 hours of placing order,also i got to know that EBAY SELLER is being suspended.To get back my account ownership i had to gone through so many calls with proof.finally on 16/03/2016 i received a mail from EBAY.COM about unauthorised used of my account & i got back ownership of my account.This case was taking care by a EBAY.IN customer executive Ms.Hansella from AHAMEDABAD branch call centre.Now its being more than 4-5 months and ebay.in didn't returened my money. seller was suspended,my account was misused and product was not dispatched/delivered.too much of harrasment i had from ebay.in.i made so many calls to their MUMBAI GRIVANCE CELL NO.-02261248150 but nobody picks up or drop the call after receiving.last update i had before 1 month that case is under investigation.recetly they have blocked my ebay.in account.so far no resolution provided to me and they have my money which they suppose to return in original mood of payment.i tried to add images of emails but could not due to upload fail.
I made a purchase of smart phone on 09/02/2016 through online on WWW.EBAY.IN the details are-
1.Product-Micromax canvas nitro A311 mobile
2.Product ID on www.ebay.in-111900152685
3.PaisaPay ID-41862530312
4.DATE OF PURCHASE-09 FEB 2016
5.Mood of payment-MOBIKWIK WALLET
6.Product price on ebay.in-6800
7.Paid amount-6256 after discount
After placing this order my EBAY.IN account was hacked by SELLER and immediatly i called up to ebay customer service.my order satus was updated as DELIVERED just after 2 hours of placing order,also i got to know that EBAY SELLER is being suspended.To get back my account ownership i had to gone through so many calls with proof.finally on 16/03/2016 i received a mail from EBAY.COM about unauthorised used of my account & i got back ownership of my account.This case was taking care by a EBAY.IN customer executive Ms.Hansella from AHAMEDABAD branch call centre.Now its being more than 4-5 months and ebay.in didn't returened my money. seller was suspended,my account was misused and product was not dispatched/delivered.too much of harrasment i had from ebay.in.i made so many calls to their MUMBAI GRIVANCE CELL NO.-02261248150 but nobody picks up or drop the call after receiving.last update i had before 1 month that case is under investigation.recetly they have blocked my ebay.in account.so far no resolution provided to me and they have my money which they suppose to return in original mood of payment.i tried to add images of emails but could not due to upload fail.
Related complaints
-
Three month pending my loan processSoni Kumari / Customer Care Complaint / January 30, 2024 / Patna / BiharHello sir my name is soni kumari my registration number 4496395 I am pursuing btech from GCE gaya .I'm currently studying in 7 th sem but my pending loan 6 th sem I am completed fill and uploaded my documents but as yet not complete always one thing ... -
RefundLongjam Dhanapati Devi / Customer Care Complaint / December 22, 2023 / Imphal / ManipurI have requested to initiate my refund to qnet on 16 november also within 7days I already apply for refund from date of purchased. And qnet refund delay but My family facing the financial crisis. Anyone can help me to advise how i can take any action...
-
Justdial not deactivate my account since 3 yearsMr. Ganesh D. More / Customer Care Complaint / November 16, 2023 / Shirdi / Maharashtrasir, i told many time to justdial custumer care that we dont want your service and we want to stop it, but every time customer care not help me in that. regularly ECS was deduct from my bank account. at the time of registration agent was told me that...
-
I purchased macdowell whisky in uncha gaon Bharatpur Rajasthan..KRISHNA / Customer Care Complaint / June 4, 2023 / Bharatpur / RajasthanI purchased a quater of macdowell no 1 from the shop of uncha gaon Bharatpur Rajasthan...the quater was not acutually no 1 s ... Ihe is selling total spirit in the name of macdowell..when I said him that this is local quater not actual macdowell he t...
-
Received damaged product and not accepting replacement.Sunitha / Customer Care Complaint / May 22, 2023 / Bangalore / KarnatakaI have purchased a phone from flipkart which was delivered on 9 may, as it was a phone I got the option of open box delivery but the assigned person did not check it properly, I found that the phone had scratches and the phone was not properly fixed....
-
Workers who check dressing roomsPriyanshi / Customer Care Complaint / May 22, 2023 / Shikohabad / Uttar PradeshI can't believe how they can talk to customers in such a bad way I was just changing in the dressing room does they do not have such basic manners to wait they knock the door and say they are so many clothes and started saying that people remove the ...
Complaint for product undelivered by Ashok:
(5 of 5)
I have ordered iPhone 6 case and covers, the product is undelivered but I received the message which shows the product has been delivered
Service issue | Complaint | Query | Feedback | Suggestion | Reply