Ordered a cctv camera to snapdeal and i got a piece of stone inside the parcel box.

Complain ID : JGJN024684   27   Complaint's Reply

Airtel Complaint  Complaint Date : November 30, 2016
  • State :  Assam
  • City :  Silchar
  • Address: Vill- Bhairabnagar, PO- Krishnapur, Pin-788025
hi, i am Ahmed hussain kazi, i ordered a cctv camera of magnum elite 24 ir night vision via snapdeal on27 oct 2016 and on 9 nov 2016 i picked up parcel from a courier agency, after i opened the parcel box i got a piece of stone instead of what i ordered and soon i complaint to the snapdeal customer care with details but there is no response still now, i am sending a image with this letter, please do something with good results for me.Either i need cctv camer or refund of my money which is 2145/- rupees, i shall wait for your favourable reply.

with thanks.

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    Snapdeal

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    Dear Ahmed hussain kazi,

    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

    Regards,
    Team Snapdeal

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