IFB company free of cost repair/replacement of machine
Complain ID : JGJN026301 25 Complaint's Reply
Washing Machine Complaint
Complaint Date : February 26, 2017
- State : Delhi
- City : North West Delhi
- Address: F14/18,first Floor,SEC-15
Sir/Madam
I had purchased a washing machine (top loading) in OCT 2014 in view of their standard &quality to last longer even 3000-5000 rs costlier &less warranty than other company ,but just after completion of warranty it created problem with noisy sound during dry mode.no service engineer visited for preventive maintenance during warranty period.
I lodged complain at cusmer care but a service man visited from other company,therefore i did not allow him to repair
prayer--
1.it should be repaired as soon or replace the machine by IFB to get the satisfaction of cosumer of India.
2. the company should maintain the standard & quality to trust the people of India
thanks
DHARMSHILA KUMARI.
I had purchased a washing machine (top loading) in OCT 2014 in view of their standard &quality to last longer even 3000-5000 rs costlier &less warranty than other company ,but just after completion of warranty it created problem with noisy sound during dry mode.no service engineer visited for preventive maintenance during warranty period.
I lodged complain at cusmer care but a service man visited from other company,therefore i did not allow him to repair
prayer--
1.it should be repaired as soon or replace the machine by IFB to get the satisfaction of cosumer of India.
2. the company should maintain the standard & quality to trust the people of India
thanks
DHARMSHILA KUMARI.
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by IFB:
(5 of 5)
Dear DHARMSHILA
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team
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