Vodafone India Wrong information given by vodafone care
Complain ID : JGJN026567 35
Vodafone Complaint
Complaint Date : March 16, 2017
- State : Maharashtra
- City : Pune
- Address: 51 Yashwant, Jedhe Nagar, Bibwewadi, Pune-37
Respected Sir,
My Vodafone number is 8806698784 (Maharashtra and Goa Circle). I had called 199 (Vodafone care) to know best offers for my number on 15 Mar 2017. Initially they told me to recharge with 348/- to get the offer of Segmented Product for L+N with Data Upto 1 GB per day for 56 days.
I was not sure about 348/- because when I checked My Vodafone App, the plan is for only 28 days.
I again called 199 (around 5:00 pm) to confirm the recharge amount and offer; they again said that the offer is applicable and you can recharge similarly for 11 months to get the said benefits.
When I recharged with 348/- I have now only received 108.90 MB and L+N calling free for 28 days.
When I again called 199 (on 16 Mar 2017) they (Shweta) are saying that you have recharged with wrong FRC, you should have used 345 (which doesn't exists when I checked My Vodafone App).
This is complete fraud to attract people to such offers and once recharged they will just make a fool of you.
Best Regards,
Prashant Mane
Mob No.: 8806698784
My Vodafone number is 8806698784 (Maharashtra and Goa Circle). I had called 199 (Vodafone care) to know best offers for my number on 15 Mar 2017. Initially they told me to recharge with 348/- to get the offer of Segmented Product for L+N with Data Upto 1 GB per day for 56 days.
I was not sure about 348/- because when I checked My Vodafone App, the plan is for only 28 days.
I again called 199 (around 5:00 pm) to confirm the recharge amount and offer; they again said that the offer is applicable and you can recharge similarly for 11 months to get the said benefits.
When I recharged with 348/- I have now only received 108.90 MB and L+N calling free for 28 days.
When I again called 199 (on 16 Mar 2017) they (Shweta) are saying that you have recharged with wrong FRC, you should have used 345 (which doesn't exists when I checked My Vodafone App).
This is complete fraud to attract people to such offers and once recharged they will just make a fool of you.
Best Regards,
Prashant Mane
Mob No.: 8806698784
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