Wrong itenary that was was promised and published
Complain ID : JGJN017253 21 Complaint's Reply
Travel Complaint
Complaint Date : April 13, 2016
hi,
I travelled to South Africa for 7 days on tourism and asked makemytrip to give me a specific national park (Kruger National Park) the entire itinerary mentioned it, but when I reached there, I was kept 60km outside the park. The main reason for my travel was to visit this place. My entire visit and money spent was impacted due to this. I paid for 1 day to this park on my own cost. I am asking the cost paid to makemytrip and my flight ticket which was booked seperately
I am indian citizen based out of USA.
Any help on this will be appreciated. I have mentioned my india address
I travelled to South Africa for 7 days on tourism and asked makemytrip to give me a specific national park (Kruger National Park) the entire itinerary mentioned it, but when I reached there, I was kept 60km outside the park. The main reason for my travel was to visit this place. My entire visit and money spent was impacted due to this. I paid for 1 day to this park on my own cost. I am asking the cost paid to makemytrip and my flight ticket which was booked seperately
I am indian citizen based out of USA.
Any help on this will be appreciated. I have mentioned my india address
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Wrong Itenary That Was Was Promised And Published by MakeMyTripCare:
(5 of 5)
Dear Anonymous
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
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