Unsatisfied club membership service, Times Vacanza club and resorts owner

Complain ID : JGJN041451   42  

Travel Complaint  Complaint Date : September 14, 2019
  • State :  Gujarat
  • City :  Surat
  • Address: 37, Priyanka City Light Society,parvat Gam,
Dear times vacanza club and resort owner

I Vicky Vijaybhai kapadiya 9th August 2017 buying club membership in Times vacanza club & resort’s executive kalpana chawda & my membership no.123AAA456812
He asked many benefits example our propriety constrution in 2 year in finished and your propriety in goa and saputara so your booking is very fast and quikly
At this till date one time used this service but experience is very bad not upto mark
22-7-2019 day call from annual premium related query call to nidhi medam he sent statement he asked your account not any charge deducted. And 7043630359 this number send whatsapp details.
And I’m Diwali festival related booking query related call to she transfer call other executive tour operator manali Medam. manali Medam tell our propriety in goa so your booking very fast and quickly that means 20 to 30 ago. Till date 110 day left but booking not open and 12-08-2019 call to manali Medam booking related query she tell our propriety the grand vacanza In already full. And other propriety booking related I am asked to manali Medam she tell your baby bed charge extra 1000 per night pay. And other rule annual premium 6500 rupee+gst payable that means 7600 pay and your booking confirm.
And I am visited to the times vacanza club and resort’s Office. I’m meeting in Nidhi madam she not proper talk with me and ask I’m not your talk senior or owner so I’m very humble request to owner please solve my meter and book my hotel booking.
Complaint Against / To: Times Vacanza club and resorts owner

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