Misbehavior of OLA Driver, driver was highly unprofessional
Complain ID : JGJN022402 31
Travel Complaint
Complaint Date : September 7, 2016
- State : Delhi
- City : South Delhi
- Address: Block, Naraina Vihar, Naraina, New Delhi, Delhi 110028,
This is was happened today with my friend.
"the driver was highly unprofessional. Firstly, when i asked him to reach my pick up location with the help of GPS, then he told me that his navigator is not working properly. So, keeping that in mind i told him the exact location but he didn't come to that location and even was not ready to move his vehicle from that point. I had to walk for around 200 meters to reach his cab location.
At the time of drop, he stopped the ride 2 KM prior to my destination and when i showed him the location via the Track ride option of OLA, he was not ready to agree with that and he stopped the ride then and there. There was no Auto and not even any Rickshaw which i would have got from that location. He didn't even move his cab for even 100 meters from that location. Meanwhile, i called OLA support(Lokesh), and explained him the whole situation, even he asked the driver to drop me to the correct destination but he was not even talking to the OLA support.
I have been mentally tortured by the OLA driver (Lakshmi Chand ). Contact Number : 9582586482
He has wasted my time and spoiled my mood and made me suffer so much.
I even missed one of my important meeting because of all this.
I had to take Auto from that location to reach my Destination when i paid for the Destination.
I want a strict action to be taken against the driver or otherwise i will file an FIR against the Driver and OLA too.
Also, i need a written and verbal communication over what action has been taken against the driver.
Even i want double refund for not dropping me to the correct location and also compensation for the suffering which i have experienced today.
If anywhere i find that proper action has not been taken, then i will take this on twitter or any of the Social networking sites."
Regards,
Manjula
"the driver was highly unprofessional. Firstly, when i asked him to reach my pick up location with the help of GPS, then he told me that his navigator is not working properly. So, keeping that in mind i told him the exact location but he didn't come to that location and even was not ready to move his vehicle from that point. I had to walk for around 200 meters to reach his cab location.
At the time of drop, he stopped the ride 2 KM prior to my destination and when i showed him the location via the Track ride option of OLA, he was not ready to agree with that and he stopped the ride then and there. There was no Auto and not even any Rickshaw which i would have got from that location. He didn't even move his cab for even 100 meters from that location. Meanwhile, i called OLA support(Lokesh), and explained him the whole situation, even he asked the driver to drop me to the correct destination but he was not even talking to the OLA support.
I have been mentally tortured by the OLA driver (Lakshmi Chand ). Contact Number : 9582586482
He has wasted my time and spoiled my mood and made me suffer so much.
I even missed one of my important meeting because of all this.
I had to take Auto from that location to reach my Destination when i paid for the Destination.
I want a strict action to be taken against the driver or otherwise i will file an FIR against the Driver and OLA too.
Also, i need a written and verbal communication over what action has been taken against the driver.
Even i want double refund for not dropping me to the correct location and also compensation for the suffering which i have experienced today.
If anywhere i find that proper action has not been taken, then i will take this on twitter or any of the Social networking sites."
Regards,
Manjula
Related complaints
-
COMPLAINT ABOUT TIMES TOURISTS Fraud timestourist.comAnonymous / Travel Complaint / September 2, 2016 / Central Delhi / DelhiI received a call from "TimeTourist" from number (9769212389). She said that my email id has been shortlisted and will be offered a free gift but I should buy a holiday package of 5999 first. The same information repeated by other executive in other ... -
Hotel Not Giving Refund for CancellationNitin Bharara / Travel Complaint / August 15, 2016 / West Delhi / DelhiI had booked a hotel (Oland Plantation in Coonoor, http://www.olandplantation.com/) for 2 nights (4th & 5th August, 2016) through the website www.goibibo.com. Due to illness I had to cancel my trip. So I cancelled my booking on 29th July, 2016, t...
-
Online Consumer complain against fantasytravels.Co.In for 35000/- refundashish / Travel Complaint / June 14, 2016 / New Delhi / DelhiDear sir, I have booked a tour package for kashmir for a 8 aprilrfantasy travels and deposited rs. 35000/- via ne transfer as per below mails : account detail... Inbox x info@fantasytravels.Co.In apr 8-14-27 to me dear ashish good morning account det...
-
Request for Refund of Rs.17092, Paid for rescheduling Flight PNR NO:RB7G6F in Air Asia.comRajiv Grover / Travel Complaint / March 29, 2016 / Central Delhi / DelhiAir Asia(India) pvt Ltd cc.Yatra.com cc.Consumer Cell Request for Refund of Rs.17092, Paid for rescheduling Flight PNR NO:RB7G6F. I booked four tickets by the portal Yatra.com as on 24th feb 2016 with booking ref no: 240216874782803 with Air Asia Fli...
-
Hotel Denied Checkin customer was not resolved by MMT & HotelAmit / Travel Complaint / March 4, 2016 / Delhi / DelhiDear Sir, This is to bring to your kind notice that I made a booking of FLIGHT (INDIGO 6E-438 from GOA to Mumbai on Sunday February 21, 2016) + HOTEL (Vivanta by Taj President) through makemytrip.com on February 15, 2016 vide booking ID NP20822547951...
-
Make My Trip Booking- Hotel Denied CheckinAmit / Travel Complaint / March 2, 2016 / Delhi / DelhiDear Sir, This is to bring to your kind notice that I made a booking of FLIGHT (INDIGO 6E-438 from GOA to Mumbai on Sunday February 21, 2016)+HOTEL (Vivanta by Taj President) through makemytrip.com on February 15, 2016 vide booking ID NP2082254795107...
Service issue | Complaint | Query | Feedback | Suggestion | Reply