MakeMyTrip.com Complain Extra Amount Asked after Confirmation of Hotel Booking
Complain ID : JGJN040158 33
Travel Complaint
Complaint Date : August 5, 2019
Dear Team, I have booked my hotel in Jorhat(Assam) through MakeMyTrip bearing booking ID: NH7216727194128 and I have paid the full amount of Rs.12325 in advance but when I have reached in Hotel they asked me for an extra amount for Rs.681/-.However when I have contacted to MakeMyTrip customer care and they told me that this was a mistake done by MakeMyTrip and I have to pay the extra amount and they offer me a compensation gift voucher of Rs.2000/- against that mistake. Moreover neither MakeMyTrip nor the Hotel representative was agree to provide me any invoice for that amount.
Therefore, I request you to kindly file a complain against this issue and provide me a satisfactory resolution.
Therefore, I request you to kindly file a complain against this issue and provide me a satisfactory resolution.
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