Realme Smart TV gets faulty from last month but still issue not resolved
Complain ID : JGJN049555 59
- State : Maharashtra
- City : Aurangabad
- Address: Jay Bhawani Nagar, Cidco, Aurangabad
i purchased realme smart tv from flipkart 4 months ago. but in last month TV get restarts automatically. So, i raised a complaint in Realme on dated 24th Oct 2020. but till date issue is not resolved by Realme/service center. i take followed up approx. 30-35 times but they didnt give a final solution.
I had read their specifications before buying TV, Realme/Flipkart clearly states that they will provides support within 48 hours. But 10 days after the complaint, the technician had visited.
Details given as below:
Invoice Number # FAB3X72100028634
Order ID: OD118914431868349000
Order Date: 16-06-2020
Appointment No.IN-SA2010240359
Product-Realme 80cm 32 inch HD
Ready LED Smart Android
TV
Warranty: 1 Year Domestic Warranty, 2 Years on
Panel
1. [IMEI/Serial No: 694139901317 ]
i am requesting to you, please help or suggest me into this.
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