POSTPAID SIM LOST BY AIRTEL STORE AND CONVERTED IT IN PREPAID
Complain ID : JGJN021990 32
Telecom Services
Complaint Date : August 20, 2016
- State : Uttar Pradesh
- City : Mathura
- Address: Hq 99 Arty Bde, Ratc Line, Mathura
I HAVE A POSTPAID SIM WITH NO 8533027577 AND I CLOSED IT ON 12 AUG 2016 BY PAYING RS 525/- BY CASH TO AIRTEL STORE AND CONVERTED IT IN PREPAID. THE STORE IS SITUATED AT MATHURA, G-1, KAUSHIK PLAZA, DHOULI PIYAU, MATHURA-281001. THE AGENT NAME IS RAJ CHAUHAN AND HIS MOBILE NO IS 8273303414. HE GAVE ME A SIM AND TOLD THAT THE PREPAID CONNECTION WILL START ON THE GIVEN SIM. I LEFT MATHURA ON 14 AUG 2016 AND THE POSTPAID SIM WAS TOTALLY OFF. THEN I CALLED TO 59059 FOR VERIFICATION OF THE SIM. THE VERIFIER TOLD THAT THE NO OF THE SIM IS 7895321555. I SEVERALLY INTERACTED WITH RAJ/121/198/AIRTEL CUSTOMER CARE NOS BY 70 TIMES TILL DATE. AND I SENT EMAIL TO AIRTEL ON 121@IN.AIRTEL.COM BY 24 TIMES THROUGH MY EMAIL. NO ACTION HAS BEEN TAKEN. RAJ IS THREATING ME AND MY WIFE AND TOLD HE CAN'T DO ANYTHING. I GAVE HIM MY ID AS AADHAR AND ONE PASSPORT SIZE PHOTO. AFTERTHAT I HAVE TAKEN A SIM FROM RISHIKESH AND THE SAME PROBLEM IS OCCURED THRICE AS THE NO IS 7895321555.
THEN I SENT MY FRIEND TO AIRTEL STORE MATHURA AND HE TOOK A SIM AGAIN FROM THERE. BUT AGAIN AND AGAIN THE SAME PROBLEM IS REPEATED AND THE NO SHOWS 7895321555. MY NO 8533027577 FOR WHOSE I GAVE MY ID AND PHOTO IS NOT TRACABLE. THAT NO IS WITH ME SINCE 2013 AND VERY MUCH ESSENTIAL TO ME. I AM ON LEAVE AND PRESENTLY AT WEST BENGAL AND ALL PERSONS ARE DISCONNECTED FROM ME DUE TO THE LOSS OF SIM. APPROX SEVEN DAYS I AM SUFFERING WITH THE PROBLEM AND MY ENTIRE FAMILY, OFFICE CAULIGES AND THE WHOLE LIFE IS DISTURBED. I AM SUFFERING MENTAL DISTURBANCES ALSO AND I THINK THE AIRTEL STORE HAS BEEN ISSUED MORE CONNECTIONS WITH MY ID. PLEASE HELP ME AND TRIED TO RETURN ME MY SIM. NO ONE CAN CALCULATE THE COST OF MENTAL HARRASSMENT AND DISTURBED LIFE. NO RETURN MAIL RECD FROM AIRTEL.
THEN I SENT MY FRIEND TO AIRTEL STORE MATHURA AND HE TOOK A SIM AGAIN FROM THERE. BUT AGAIN AND AGAIN THE SAME PROBLEM IS REPEATED AND THE NO SHOWS 7895321555. MY NO 8533027577 FOR WHOSE I GAVE MY ID AND PHOTO IS NOT TRACABLE. THAT NO IS WITH ME SINCE 2013 AND VERY MUCH ESSENTIAL TO ME. I AM ON LEAVE AND PRESENTLY AT WEST BENGAL AND ALL PERSONS ARE DISCONNECTED FROM ME DUE TO THE LOSS OF SIM. APPROX SEVEN DAYS I AM SUFFERING WITH THE PROBLEM AND MY ENTIRE FAMILY, OFFICE CAULIGES AND THE WHOLE LIFE IS DISTURBED. I AM SUFFERING MENTAL DISTURBANCES ALSO AND I THINK THE AIRTEL STORE HAS BEEN ISSUED MORE CONNECTIONS WITH MY ID. PLEASE HELP ME AND TRIED TO RETURN ME MY SIM. NO ONE CAN CALCULATE THE COST OF MENTAL HARRASSMENT AND DISTURBED LIFE. NO RETURN MAIL RECD FROM AIRTEL.
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