Fraud about committed fare

  Installation     Activating TOPPER channel without my consent and charging heavily     Complaint against SAHARA INDIA PARIWAR for withdrawal of deposited money     Harrassing Recovery Agent     SIR COMPANY KA NAM HAIN DG SERVICE MONEY KI DEMAND KAR RAHE HAIN MAINE PAHELE BHI COMPLINT KIYA THA     ABNORMAL DELAY IN DELIVERY OF     Money fraud for the purpose of selling Swift desire car mh02Cv5595     Rto office corruption at madhya pradesh , Balsamad Sendhwa     Mscit certificate Custumer Care Complaint Number     Fraud consumer complaint against  

Jago Grahak Jago Complain ID : JGJN038356   66  

Taxi Complaint  Complaint Date : April 14, 2019

Complaint Against / To : Uber

I purchased Uber Ride Pass for which my fare for the ride should be 119 rupees. But for the entire month I was charged more than 119 and Uber is denying reversal of extra amount I was charged for. They have confirmed that they charge Overage and Surge fees which becomes invisible while booking. As per the latest circular from government surge fees was expected to be removed. Now Uber is charging Surge fees which doesn't reflect in the application at the time of booking but when I raised a complaint, two of the officials confirmed of Surge fees in my fare for the entire month. I also have recording for these calls. I want compensation against this harassment and time wastage. Another incident, when I was charged extra for driver being negligent and took me to Delhi instead of Noida. This entire route was being checked by Uber but in the end I was charge Noida and Delhi MCD tolls. There is no security with Uber, but dissatisfaction.

Submit Complaints

Review Date :
Reviewed Item : Taxi Complaint
Author Rating : 5
Result 0 votes
Not Useful Happy Somewhat Useful Useful Very Useful

Reply Now Contact

Similar Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply