Complaint against Ola cab services is charging unfair price.
Complain ID : JGJN023444 28
Taxi Complaint
Complaint Date : October 19, 2016
Recently Ola has come up with Ola share pass. If we purchase that pass, Ola promises flat Rs. 50 for 15 kms ride and they say, micro fare is applicable after 15 kms.
I usually avail this Ola share service. The distance between my home to my office is 16.5 kms.
For first 2 rides after purchasing the pass, Ola charged me Rs. 55 per ride. But, from yesterday they started charging more than Rs 100 for the same distance.
When I asked for the calculation, Ola says the travel distance is 20.94 kms and they say its system driven and cannot help here.
My concern is, it seems they intentionally tweaked their system to capture longer route than the short route in order to make money.
This is absolute cheating.
They should not come up with sweet offers and then cheat innocent customers.
Please take action against them.
I usually avail this Ola share service. The distance between my home to my office is 16.5 kms.
For first 2 rides after purchasing the pass, Ola charged me Rs. 55 per ride. But, from yesterday they started charging more than Rs 100 for the same distance.
When I asked for the calculation, Ola says the travel distance is 20.94 kms and they say its system driven and cannot help here.
My concern is, it seems they intentionally tweaked their system to capture longer route than the short route in order to make money.
This is absolute cheating.
They should not come up with sweet offers and then cheat innocent customers.
Please take action against them.
Related complaints
-
Complaint regarding misbehavior and foul language of a cab driver of in drive cabsTejas sharma / Taxi Complaint / April 19, 2024 / Greater Noida / Uttar PradeshI have book my cab from my college to wards botanical garden metro station with a fair of 300 rupees . Our ride was air conditioned but driver refuses to turn on the air conditioner and demanding extra money for air conditioner. As we were college st... -
Cab ride : Excess passengers, Misbehavior & Inappropriate touchingJanvi Dedhia / Taxi Complaint / January 1, 2024 / Nashik / MaharashtraCab ride from Nashik (Mumbai Naka) to Kasara. Cab number : MH04HY9995 Name : AJ Raut Contact number : 9529298164 Unnecessary adding of passengers and made me sit behind the gear box forcefully. Inappropriate touching and harassment where he threw my ... -
Very bad private taxi driver at ndls drink and drive fightingKrishna / Taxi Complaint / November 29, 2023 / North West Delhi / DelhiOn 28th November 2023 I have travelled from Kanpur to New Delhi through Vande bharat train. My train has reached approx at 11 pm at ndls from ndls I have taken the private taxi to pitampura but the taxi driver is very rude he also doing drinking and ... -
Falsified kilometer reading in Bangalore KSTDC Airport TaxiArish Ojaswi / Taxi Complaint / November 6, 2023 / Bangalore / KarnatakaCab No KA05AJ4094, Owner name MUTHURAJ, Mobile 9632381011. I took Airport Taxi from Airport Terminal 2 to Koramangala on 6 November 2023 (1:45am). Before start of trip, I took a picture of Kilometer reading of the car dashboard (it was 1663.7km). Aft... -
Ola driver rude behaviorPrathap / Taxi Complaint / October 18, 2023 / Bangalore / KarnatakaI was traveling with my parents both aged above 60, I had selected jp nagar metro station, driver was on call throughout trip and was scolding someone on call angrily, when we were near metro station he took a wrong turn and asked me for directions I...
-
Taxi no. PB01B3314 DRIVER RUDE BEHAVIOURTej prasad rana / Taxi Complaint / September 27, 2023 / Pathankot / PunjabDriver of taxi no. PB01B3314 is so rude that after saying thousand time he always park his taxi infront of my house main gate and hence block main road which is already small in size and also block my main gateway.
Service issue | Complaint | Query | Feedback | Suggestion | Reply