HOMESHOP18 online complaint Avsar Gold & Diamond Necklace
Complain ID : JGJN024612 23
Tata Docomo Complaint
Complaint Date : November 26, 2016
- State : Jammu and Kashmir
- City : Srinagar
- Address: Khanyar, Near MIra Masjid
Sir, I have purchased online Avsar Gold & Diamond Necklace against order No- 987774994 placed on 21/3/2016 at 8.40 pm for an amount of Rs.18150/- from HOMESHOP18 but after receipt of the product, i felt that the same was altogether different from the product that was displayed in the promo and was not worth the amount I have paid. I had booked the item trusting that the item will be strictly as per the displayed item on official website of homeshop18.
Sir I rang Homeshop18 so many times to address my complaint and mailed them for the purpose, the glimpse of the mails is given as under;
On March 18 2016, I wrote to them'
" I have purchased online Avsar Gold & Diamond Necklace vide order No- 987774994 on 21/3/2016 at 8.40 pm for an amount of Rs.18150/- but after receipt of the product, i felt that the same was altogether different from the product that was displayed in the promo and is not worth the amount i hace paid. I had booked the item trusting that the item will be strictly as per the displayed item on official website of homeshop18
Dear Customer,
Greetings from Homeshop18!
In regards to your query, this is to inform you that we have escalated your
concern to our respective department. They will update you with the status of
your request within next 48 working hours. We will keep your complaints open
with us for the time being.
Your Complaint number is - 157935753
At the outset, please accept our sincere apologies once again for the
inconvenience this may have caused to you. We appreciate and thank you for the
patience reposed and generosity displayed while addressing this issue.
Regards,
Smriti
Customer support Executive
Team HomeShop18
Sir Till date nothing has been heard from Homeshop18, I feel that they are breaching the trust of the people and are deceiving the common public of the country.
It is requested that stern action may be taken against such mischievous companies in the interests of the public of India and should be warned to desist from such practice of cheating the public.
Hope that action shall be taken and justice will prevail.
regards
Sir I rang Homeshop18 so many times to address my complaint and mailed them for the purpose, the glimpse of the mails is given as under;
On March 18 2016, I wrote to them'
" I have purchased online Avsar Gold & Diamond Necklace vide order No- 987774994 on 21/3/2016 at 8.40 pm for an amount of Rs.18150/- but after receipt of the product, i felt that the same was altogether different from the product that was displayed in the promo and is not worth the amount i hace paid. I had booked the item trusting that the item will be strictly as per the displayed item on official website of homeshop18
Dear Customer,
Greetings from Homeshop18!
In regards to your query, this is to inform you that we have escalated your
concern to our respective department. They will update you with the status of
your request within next 48 working hours. We will keep your complaints open
with us for the time being.
Your Complaint number is - 157935753
At the outset, please accept our sincere apologies once again for the
inconvenience this may have caused to you. We appreciate and thank you for the
patience reposed and generosity displayed while addressing this issue.
Regards,
Smriti
Customer support Executive
Team HomeShop18
Sir Till date nothing has been heard from Homeshop18, I feel that they are breaching the trust of the people and are deceiving the common public of the country.
It is requested that stern action may be taken against such mischievous companies in the interests of the public of India and should be warned to desist from such practice of cheating the public.
Hope that action shall be taken and justice will prevail.
regards
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