No drinking water from past 5 days - Livpure
Complain ID : JGJN063946 140
RO Water Complaint
Complaint Date : October 19, 2023
Water is not coming from my RO for 5 days now. I filed an online complaint on Sunday, 15th October 2023 and then called them on Monday, 16th October 2023 as I did not see any open ticket.
On Monday a ticket was opened and then I waited for the concerned team but no one showed up.
I called on Tuesday, 17th Oct 23 again and they told me that my subscription has been cancelled by Livpure and the superior team will get back to me in 2 hours. However, no one turned up and I kept waiting.
Today 19th oct I called them again and they again told me that they would get back to me in one hour however, I kept waiting again and no one called.
There is no resolution from there side despite that my family is not getting drinking water from past 5 days and we are arranging it by buying it from local shops.
I have paid for subscription for one year which is valid till June 2024.
No one is taking any responsibility and I don't know what should I do.
On Monday a ticket was opened and then I waited for the concerned team but no one showed up.
I called on Tuesday, 17th Oct 23 again and they told me that my subscription has been cancelled by Livpure and the superior team will get back to me in 2 hours. However, no one turned up and I kept waiting.
Today 19th oct I called them again and they again told me that they would get back to me in one hour however, I kept waiting again and no one called.
There is no resolution from there side despite that my family is not getting drinking water from past 5 days and we are arranging it by buying it from local shops.
I have paid for subscription for one year which is valid till June 2024.
No one is taking any responsibility and I don't know what should I do.
Related complaints
-
Fee taken and Service not givenSanjeev Kumar / RO Water Complaint / March 31, 2023 / Gurgaon / HaryanaI have given promise that RO will work.I have given 2500 rs then and installed whole kit,still RO is not working on that day itself,now they are not coming for service and misbehaving with me -
Lack in servicePraveen Malik / RO Water Complaint / July 21, 2022 / Faridabad / HaryanaI have subscribed for Livepure rental RO scheme and made online payment to the company. It was a 7 days free trial plan . I want to cancel my subscription even before delivery of RO at my residence and want my refund but i am unable to do so because ...
-
Defective ProductKOMALJEET KAUR / RO Water Complaint / December 17, 2020 / Faridabad / HaryanaWe have purchased the Water Purifier of Brand Eureka Forbes in month of august 2020 for Rs 11300. The product found defected and stopped working from purchase of 10-15 days. we have raised several of complaints with eureka forbes customer care, they ...
-
Maxpure RO Services - Fake / after talking AMC don't respondNavdeep / RO Water Complaint / August 11, 2019 / Gurgaon / HaryanaI took AMC on 28th July and got the filers changed. Immediately after the service guy left RO stooped working, I called and filled the complain. Staff is highly unprofessional, first few days they answered the call and lied regarding the visit and th...
-
Fake / after talking AMC don't respond - Maxpure RO serviceNavdeep / RO Water Complaint / August 11, 2019 / Gurgaon / HaryanaI am wondering that how come Aquaguard has such a vendor. They are very unprofessional. thr add is also coming on top on google and does not have option to give rating too. They stop answering the call and least bother about the complain after talkin...
-
Bad service and bad machine , I have bought aqua fresh 3 weeks back..Anonymous / RO Water Complaint / September 20, 2018 / Gurgaon / HaryanaI have bought aqua fresh 3 weeks back.. But sand is coming from that and they told pay 4000 more.. so we give warranty to motor and TDs.. We have paid the amount.. still not nice They are not even responding
Service issue | Complaint | Query | Feedback | Suggestion | Reply