Airtel Black Plan issue.
Complain ID : JGJN056232 25
Register Complaint
Complaint Date : January 5, 2022
Hi, I am airtel user for last 15 years.
I have opted for airtel black plan of 998 rs. Which includes two mobile number 9810268172 and 8130522884 and dth starting sep 2021.
Airtel team did not include 9810268172 in the plan.
So , I paid for airtel black plan + bill of 9810268172 of rs 588 for sep, oct n nov.
In Nov, I noticed I am overpaying n issue raised by calling 121 to adjust the bill n add my number to black plan to avoid issues in future
No action was taken by airtel.
I emailed them n no response then onDec 3rd i added the number on Airtel black plan on my own.
After so many calls n email, i am not satisfied the resolution, they waived 315 rs and after so much effort they reverted 250 rs more.
I requested a associate to assign so I can discuss and a satisfactory resolution provided.
I am not getting waive off for 3 months I overpaid for 9810268172 bill.
It was mistake from Airtel group that they missed to add my number.
I am no getting a good followup from Airtel group.
They comment on 121 and then no update n they are waving money as if they are doing good gesture.
My concern n complaint to waive off money that was paid for 9810268172 when black plan was opted.
Any charges post nov, 13 should be removed for 9810268172 as I requested second time to airtel to add it.
I am feeling cheated .
Please help.
Mamta chhabra
9810268172
mamtachhabra525@gmail.com
I have opted for airtel black plan of 998 rs. Which includes two mobile number 9810268172 and 8130522884 and dth starting sep 2021.
Airtel team did not include 9810268172 in the plan.
So , I paid for airtel black plan + bill of 9810268172 of rs 588 for sep, oct n nov.
In Nov, I noticed I am overpaying n issue raised by calling 121 to adjust the bill n add my number to black plan to avoid issues in future
No action was taken by airtel.
I emailed them n no response then onDec 3rd i added the number on Airtel black plan on my own.
After so many calls n email, i am not satisfied the resolution, they waived 315 rs and after so much effort they reverted 250 rs more.
I requested a associate to assign so I can discuss and a satisfactory resolution provided.
I am not getting waive off for 3 months I overpaid for 9810268172 bill.
It was mistake from Airtel group that they missed to add my number.
I am no getting a good followup from Airtel group.
They comment on 121 and then no update n they are waving money as if they are doing good gesture.
My concern n complaint to waive off money that was paid for 9810268172 when black plan was opted.
Any charges post nov, 13 should be removed for 9810268172 as I requested second time to airtel to add it.
I am feeling cheated .
Please help.
Mamta chhabra
9810268172
mamtachhabra525@gmail.com
Related complaints
-
Overcharged for liquorAbhi / Register Complaint / January 9, 2024 / / DelhiWe are always overcharged for liquor in Srinagar Uttarakhand. These peoples always took extra money or if we standby against them then they refused to give liquor and behave rudely. Srinagar liquor service is very pathetic, many people’s have taken a... -
didn't get a Lays Stay Rack for my ShopUmar Zahoor Kuchai / Register Complaint / July 5, 2023 / Srinagar / Jammu and KashmirDear Sir/ Madam With all your honour i want to say that i'm the owner of a shop (Kiryana shop), located near the famous lake Manasbal Lake, district Ganderbal, jammu and kashmir. And i'm the regular retailer of PepsiCo company products (pepsi, fritol... -
Very poor very very poor service against standard exhaust no one single no one person pur have standAshish Suri / Register Complaint / March 19, 2023 / Amritsar / PunjabVery very very very very poor service of standard company not even single person purchase standard products please
-
Last 1.5 years onwards not getting room rentPankaj Samrit / Register Complaint / December 13, 2022 / Pune / MaharashtraDear Sir, My self Pankaj Samrit I'm the flat owner. I gave my flat on rent to a educated family before 1.5 years onwards. Till the room rent was 2.6 lacs but I get only 60k from my tenant and 2.0 lacs is pending. I requested them lot of times but sti...
-
UTS WALLET Recharge amont not added to account ID 8220979773D. MERLIN / Register Complaint / December 12, 2022 / / Tamil NaduUTS wallet recharge done for Rs200.Through HDFC Debit card. Txn reference 12600459522CB2241268 Amount- 200 Txn time: Dec 11, 2022 22:41:26 Amount detected. But recharge amount not added to UTS WALLET.
-
No action by edmc on my several complaints about a very serious matter related to unauthorized workManish / Register Complaint / September 26, 2022 / North East Delhi / DelhiSubmitted many complaints to EDMC about a very serious matter related to unauthorized, illegal, against the DDA norms destruction, construction work in flat C 34 / Y 4, 1st floor C-Block Dilshad Garden East Delhi EDMC Shahdara North zone. However, th...
Service issue | Complaint | Query | Feedback | Suggestion | Reply