Worst experience with ifb product's
Complain ID : JGJN017143 28
Now I would need your attention on how to proceed further.
Hello Team,
This is in regards with the service request : 13384339 ,
Let me provide you the registered contact details to pull the records :
Name : Triloki Nath Choudhary
Contact number : 9711189949
Products purchased from IFB : refrigerator & washing machine
I have purchased the refrigerator in the year 2014 & we recieved a defective product. I called the customer service rep to get the product replaced as it's defective ( top door is broken )
It has been almost 2 years but I haven't heard any update from ifb, I followed up with them in the year 2015 multiple times but no update. I spoke to one of the representative on Saturday to get the issue sorted out at the earliest. She asked me for wait for max of 48 hours.Today morning I spoke to almost 3 representative and they told me that they are not able to pull up the record's & they don't have any update regarding the service request.
Today I have the refrigerator which is completely damaged & of no use. Did I buy the product for 40k which would be no use within an year .
The customer service representative makes us much more frustrated than giving the resolution.
Now I want this issue to be fixed at the earliest. And If you cannot get this issue fixed then I need to handle that in my way.
Expecting your reply at the earliest.
Regards,
Ashish
Related complaints
-
REFRIGERATOR NOT WORKINGRATAN RANA / Refrigerator Complaint / February 21, 2024 / Jamshedpur / JharkhandName -RATAN RANA VILLAGE-KENWLA POST -BAHARAGORA DIST-EAST SINGHBUM JHARKHAND PIN-832101 MOBILE NO-9955129125 9801171659
-
REFRIGERATOR NOT WORKINGBISWJIT BERA / Refrigerator Complaint / December 24, 2023 / Jamshedpur / JharkhandNAME-BISWJIT BERA VILLAGE-JAMSOLA POST-BAHARAGORA DIST-EAST SINGHBUM STATE-JHARKHAND PIN-832101
-
LG Refrigerator not getting cool after 2 months of purchasingFyzia Shaik / Refrigerator Complaint / July 14, 2023 / Gudur / Andhra PradeshWe bought LG double door Refrigerator in Khushal Electronics, Gudur, Nellore, AP. The Fridge is not getting cool and there is no response from the shop from the last 4 weeks. Hence raising a complaint.
-
Refrigerator cooling is not workingP pavankumar / Refrigerator Complaint / June 16, 2023 / Vizianagaram / Andhra PradeshFridge is not cooling and light is working
-
Freezer unable to coolSanyam Surana / Refrigerator Complaint / April 20, 2023 / Surat / GujaratComplaint no. 2375597369 The complaint was registered yesterday but no action has been taken till now. Our freezer is unable to keep ice in frozen state. We humbly request to process this complaint and rectify the issue with our refrigerator.
-
Cooling function is not workingKashish anand / Refrigerator Complaint / April 15, 2023 / Kapurthala / PunjabI bought a refrigerator from your company There is problem in above section. Things are not getting cold. Please repair it as soon as possible.
Service issue | Complaint | Query | Feedback | Suggestion | Reply