Replacement of faulty ac of LG brand
Complain ID : JGJN017445 29
Refrigerator Complaint
Complaint Date : April 19, 2016
I have purchased a LG brand new a/c on 11.04.2016 from its dealer Biswal sales, Jajpur,Odisha.
After installation of first its found that the Ac has manufacturing defect. Then we have launched a complain (vide Complain no.RNA160415062697) to LG electronics pvt. ltd. Their technician came & repaired it but same problem found after half an hour. They again came & said that its Dealers fault that the dealer send the unauthorized person to complete the installation.
But now we are contacting both the dealer(Mr. Biswal,MOB-9238365724) & LG persons(Mr. Santosh,Sales man of Lg at biswal sales,Mr. Sidhu singh, Branch manger jajpur, Manas Swain Lg head Jajpur,mob-7205792936) but no one response to it.Also we are contacting more than 5 times to LG customer care but they are only giving assurance but doing nothing. Now what we have to do.
So we request you to please do the needful for us to replace the AC or return the money back,
Regards,
A faithful consumer of india,
Mr Biswajit Samal
Basudevpur,Jajpur,Odisha
mob-9090384816,7809659219
After installation of first its found that the Ac has manufacturing defect. Then we have launched a complain (vide Complain no.RNA160415062697) to LG electronics pvt. ltd. Their technician came & repaired it but same problem found after half an hour. They again came & said that its Dealers fault that the dealer send the unauthorized person to complete the installation.
But now we are contacting both the dealer(Mr. Biswal,MOB-9238365724) & LG persons(Mr. Santosh,Sales man of Lg at biswal sales,Mr. Sidhu singh, Branch manger jajpur, Manas Swain Lg head Jajpur,mob-7205792936) but no one response to it.Also we are contacting more than 5 times to LG customer care but they are only giving assurance but doing nothing. Now what we have to do.
So we request you to please do the needful for us to replace the AC or return the money back,
Regards,
A faithful consumer of india,
Mr Biswajit Samal
Basudevpur,Jajpur,Odisha
mob-9090384816,7809659219
Related complaints
-
REFRIGERATOR NOT WORKINGRATAN RANA / Refrigerator Complaint / February 21, 2024 / Jamshedpur / JharkhandName -RATAN RANA VILLAGE-KENWLA POST -BAHARAGORA DIST-EAST SINGHBUM JHARKHAND PIN-832101 MOBILE NO-9955129125 9801171659 -
REFRIGERATOR NOT WORKINGBISWJIT BERA / Refrigerator Complaint / December 24, 2023 / Jamshedpur / JharkhandNAME-BISWJIT BERA VILLAGE-JAMSOLA POST-BAHARAGORA DIST-EAST SINGHBUM STATE-JHARKHAND PIN-832101
-
LG Refrigerator not getting cool after 2 months of purchasingFyzia Shaik / Refrigerator Complaint / July 14, 2023 / Gudur / Andhra PradeshWe bought LG double door Refrigerator in Khushal Electronics, Gudur, Nellore, AP. The Fridge is not getting cool and there is no response from the shop from the last 4 weeks. Hence raising a complaint.
-
Refrigerator cooling is not workingP pavankumar / Refrigerator Complaint / June 16, 2023 / Vizianagaram / Andhra PradeshFridge is not cooling and light is working
-
Freezer unable to coolSanyam Surana / Refrigerator Complaint / April 20, 2023 / Surat / GujaratComplaint no. 2375597369 The complaint was registered yesterday but no action has been taken till now. Our freezer is unable to keep ice in frozen state. We humbly request to process this complaint and rectify the issue with our refrigerator.
-
Cooling function is not workingKashish anand / Refrigerator Complaint / April 15, 2023 / Kapurthala / PunjabI bought a refrigerator from your company There is problem in above section. Things are not getting cold. Please repair it as soon as possible.
Service issue | Complaint | Query | Feedback | Suggestion | Reply