TataSky recharge not done but amount got debited from account via google pay

Complain ID : JGJN045220   149  

Recharge Complaint  Complaint Date : May 18, 2020
  • State :  Uttar Pradesh
  • City :  GolaGokarannath
  • Address: Indira Nagar Colony Near Agrawal Petrol Pump Lakhimpur Road Gola Gokarannath Kheri
TATA SKY CUSTOMER ID 1330136514 .
I tried to recharge TataSky of Rs. 322 via google pay on 08/03/2020. Amount got debited from my bank account but tatasky account did not recharged. When I contacted to tatasky customer care then they asked me to wait for 48 hours to refund money. after 48 hours again I contacted to Customer care then they asked to wait for another 72 hours. I got a call from them by saying that they can not do anything from their end and I should contact bank on this.

SBI Bank Account no.: 20126386980
upi transaction id: 006821018445
Date of transaction: 08/03/2020
Amount of transaction : Rs322
Complaint Against / To: tata sky

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