Problem in Brand New Printer - Epson Printer Company India

Complain ID : JGJN032855   27  

Printer Complaint  Complaint Date : July 23, 2018
We had bought a printer in the month of may and from the day of installation the printer is giving problems and is not working properly. First there was problem with wifi printing. Then there were lines all across the coloured print. So we called the person from the company who came for installation Mr Maya Shankar and he said to do the head cleaning from the computer which was surprising as a new product neads head cleaning which maybe due to the faulty printer or the make should be defective. We did the cleaning option from the PC and it got rectified and then again after 2 days the same lines started to appear and again we cleaned the head option. Just 2-3 days after the printer was purchased the display got blank it showed nothing and till today it is the same. So is it a good product ?? When we do print out from tally sometimes the printing takes 15-20 minutes to print through the usb . Also when printing other documents pages are missed in between and sometimes there is no print of a particular print out . Then we have to give the print command again and then it prints sometime.

The company should either replace the product or payus back the amount as this product is not a standard printer and i feel after facing these issues that the company is engaged in manufacturing sub standard products. The technician who came today said that the call is pending for display.
Complaint Against / To: Epson Printer Company India

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    1.6 year me Mera Paisa phasa raha h nhi de rahy h

    Ali Abbas

    April 5, 2024

    My ticket is not showing after payment is done

    Pritesh Patil

    April 5, 2024

    i was cheated by one of your branches and billed for the wrong service I went to VLCC for weight loss management and offer specially asking for cold sculpting but what happened was he explain to me about goals club sculpting and is topic went of grid...

    Kirana

    April 4, 2024

    I am chandan kumar mahto.payment nahi aa raha

    Chandan Kumar Mahto

    April 4, 2024

    Dulhan chahiye Dulhan ke thankyou

    Dileep Kumar Sharma

    April 3, 2024

    Will u call me please 9525083353

    Raj

    April 2, 2024

    Hello sir I'm from ambedkar nagar plot no j 37 ..near my house many road light are not working .. all over darkness sir .. please resolve this issue as soon as possible

    Himanshu meena

    April 2, 2024

    Respected,sir,madam. Main b.pharma ka student hu jo Lucknow AGI collage me padhta hu mera scholarship dwo dwara reject hogya or main kuch dino se bahut Presaan hu kyunki scholarship ke bharose hi maine admission liya tha or scholarship hi nhi aayega ...

    Mohammad Sahil

    April 2, 2024

    i live in sec 21 B main dividing road house number 121 there are 7 to 8 agressive dogs who used to bit people on road. in 126 and 127 they used to feed them and dont allow anyone to say anything to dogs . kindly take some action.

    Titiksh

    April 2, 2024

    Dangerous and Stray street dogs We are very irritated as well as afraid of the dangerous stray dogs in our area.. We don't know where they have come from but are really very dangerous for us and specially all the children in our area.. More than 10 t...

    Mukesh Verma

    April 1, 2024