MakeMyTrip Cashback Offer booking for a international flight using HDFC credit card.
Complain ID : JGJN028333 22
- State : Maharashtra
- City : Mumbai
- Address: Vikhroli
But the moment i got to know about the offer from my cousin who is also travelling alongwith me, i called up MakeMyTrip customer service number. This call was made within 15 mins of my booking through your website. The executive said since i had not availed it online nothing can be done now. Instead i can cancel the booking and rebook the tickets which is totally illogical. I asked him to connect me to his supervisor. For this he said Supervisor is busy on another call. I asked him to have supervisor call me back immediately after the other call. The supervisor called me after 2.5 hours once which went missed. I never got call after that one missed call. Hence on 21st August i called back the customer care again at 10.00 a.m. and then again i was told that Supervisor will call back at 10.30 a.m. Supervisor never called me back. Today after 2 days Dhruma (supervisor) calls me and tells me it is not possible and gave me an offer as a gesture of 1000 rupees voucher for my future travel.
I would like to escalate this matter as being a customer i feel i am cheated and duped. When a customer makes a booking, while making the payment , next to the deal code bar there is no option showing me what are the offers available. If i go to any other ecommerce site like Yatra.com / Expedia.com, everywhere when we book a ticket, they show up offers available while making the payment but in case of Make mytrip its not there. A person who is not a regular visitor of websites and doesnt have much time to explore the homepage, will never get any kind of offers if the site doesnt prompt the available offers while making the payment for booking.
In this scenario, i have lost 5% of 90000 which is 9000 which i should get as its a big amount. I have already used my HDFC credit card and just because i didn't apply the code of HDFCsale, it doesnt mean i should loose this money. It shouldnt be a matter of code which can be fixed manually with appropriate approvals
Related complaints
-
Payment not received, as per deal my company suppose to provide plc panelbhushan mokashe / Payment Complaint / August 1, 2017 / Thane / Maharashtraas per deal my company suppose to provide plc panel to above mention company against the payment of rs.54000 for that owner of that company mr. shushil mishra paid us 30000 rs. as a advance after installation of panel at his site. when we demand for ...
-
Agricultural Sciences in 2017 at YCMOU double fees payments & non refund of extra payment paidsharad patil / Payment Complaint / July 28, 2017 / Nashik / MaharashtraI have made payment for Foundation in Agricultural Sciences in 2017 at YCMOU, Nasik Maharashtra University. I have filled online form & paid the fees of RS 2900 through state bank credit card, but YCMOU portal had shown it failed transaction, but...
-
Pradeep Bhodke - RTO Fruad tool 3K and all original Doc of bikeSapanesh / Payment Complaint / July 26, 2017 / Pune / MaharashtraRTO Agent Pradeep Bhokde (9657388385) Ran away with my Original Bike document (RC book, 3000 INR, Insurance and original NOC) i gave him the document and money in month of january - 2017. i was redirected to agent by RTO person. i complaint police as...
-
Debited money from account 5000 but not received money in my paytm accountLalit raj / Payment Complaint / July 17, 2017 / Thane / MaharashtraI added money in my paytm account 5000 but I didn't get the money in my paytm account. But money debited from my credit card.my ragister mobile number is 9987145308.I went paytm office but there is no respons of my complain .please tell me how will i...
-
Chiller money platform - Wrong credited complaint 77228A K ramanathan / Payment Complaint / May 7, 2017 / Mumbai / MaharashtraOn 30th April 2017 made a transfer of rs 10000 from yes bank to beneficiary idfcbank. transaction id is 7387255418. However the amount got credited to my Hdfc bank. The company is not responding to this query and remains silent
-
Ek pravite Institute Balance Payment Not Givenpravin Gaikwad / Payment Complaint / March 24, 2017 / Kalyan-Dombivali / MaharashtraHi Meri wife 2016 main Ek pravite Institute me job karti thi laken salary issue ke karan usne job September 2016 me job chod diya laken Sep-2016 ka Kuch balance payment bakhi tha jo hume Abhi tak nahi Mila 06 month Ho giye jab bhi call Karo bolte hi ...
Service issue | Complaint | Query | Feedback | Suggestion | Reply