DittoTV online subscription not reflecting.no response from support team
Complain ID : JGJN015548 53
Payment Complaint
Complaint Date : December 28, 2015
- State : Maharashtra
- City : Mumbai
- Address: 42/1229 ADARSH NAGAR PRABHADEVI
I subscribed for dittotv one month pack on 26th dec but i cannot see the subscription yet as of 28th dec.
no one receiving calls or any kind of support on chat.
details as below:
RAVIRAJ SALVI
Dec 27 (1 day ago) to dittotv
Dear Team,
Its more than 24 hrs since i had registered an issue and nothing has been done so far.
Please let me know when will the plan get subscribed?
Regards
Raviraj
On Sat, Dec 26, 2015 at 5:30 PM, dittotv wrote:
Dear Raviraj,
We are extremely sorry for the inconvenience caused to you. We are working on the issue & will surely come back to you with the solution at the earliest.
If any other queries arise, please feel free to contact us at any time at support@dittotv.com!
Thank you for contacting support@dittotv.com
Regards,
Ditto Support
Description: Description: Description: Description: cid:image001.jpg@01D096F4.9DB006D0
From: Raviraj Salvi [mailto:raviraj.salvi@gmail.com]
Sent: 26 December 2015 13:22
To: support@dittotv.com
Subject: Fwd: Your Google Play Order Receipt from 26 Dec, 2015
Dear Team,
user id : 00818020244545
My subscription is still not reflecting .
Please enable it .
Regards
Raviraj
---------- Forwarded message ----------
From: Google Play
Date: Sat, Dec 26, 2015 at 2:32 PM
Subject: Your Google Play Order Receipt from 26 Dec, 2015
To: raviraj.salvi@gmail.com
Google Play
Thank you.
You've made a purchase from Zee Entertainment Enterprises Ltd. on Google Play.
Order number: GPA.1363-0714-8181-49009
Order date: 26 Dec, 2015 2:31:56 PM JST
Item Price
All Access Pack Android-1 Month (dittoTV: LiveTV, Shows, Movies)
￥744
Total: ￥744
(Includes VAT of ￥0)
Payment method:
Google Play balance
Questions? Contact Zee Entertainment Enterprises Ltd..
Google Play
All your entertainment in one place, available anywhere. Learn more›
See your Google Play Order History.
View the Google Play Refund Policy and the Terms of Service.
no one receiving calls or any kind of support on chat.
details as below:
RAVIRAJ SALVI
Dec 27 (1 day ago) to dittotv
Dear Team,
Its more than 24 hrs since i had registered an issue and nothing has been done so far.
Please let me know when will the plan get subscribed?
Regards
Raviraj
On Sat, Dec 26, 2015 at 5:30 PM, dittotv wrote:
Dear Raviraj,
We are extremely sorry for the inconvenience caused to you. We are working on the issue & will surely come back to you with the solution at the earliest.
If any other queries arise, please feel free to contact us at any time at support@dittotv.com!
Thank you for contacting support@dittotv.com
Regards,
Ditto Support
Description: Description: Description: Description: cid:image001.jpg@01D096F4.9DB006D0
From: Raviraj Salvi [mailto:raviraj.salvi@gmail.com]
Sent: 26 December 2015 13:22
To: support@dittotv.com
Subject: Fwd: Your Google Play Order Receipt from 26 Dec, 2015
Dear Team,
user id : 00818020244545
My subscription is still not reflecting .
Please enable it .
Regards
Raviraj
---------- Forwarded message ----------
From: Google Play
Date: Sat, Dec 26, 2015 at 2:32 PM
Subject: Your Google Play Order Receipt from 26 Dec, 2015
To: raviraj.salvi@gmail.com
Google Play
Thank you.
You've made a purchase from Zee Entertainment Enterprises Ltd. on Google Play.
Order number: GPA.1363-0714-8181-49009
Order date: 26 Dec, 2015 2:31:56 PM JST
Item Price
All Access Pack Android-1 Month (dittoTV: LiveTV, Shows, Movies)
￥744
Total: ￥744
(Includes VAT of ￥0)
Payment method:
Google Play balance
Questions? Contact Zee Entertainment Enterprises Ltd..
Google Play
All your entertainment in one place, available anywhere. Learn more›
See your Google Play Order History.
View the Google Play Refund Policy and the Terms of Service.
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