Refund of fee to issue Indian Passport (Double payment made)

Complain ID : JGJN015757   65   Complaint's Reply

Passport Complaint  Complaint Date : January 20, 2016
For same and single applicant to issue Indian Passport, due to failure of connectivity of internet by mistake double payment of Rs. 3050/- has been made through Credit Card.

I am attaching two receipt for Application Reference No.
i) 15-0007144132
ii) 15-0007148452

Among which in i) status is Payment received
and in ii)Application received only

I have received online payment acknowledgement for ARN i) only which also attaching herewith.

File no. BO2078875047615 is also given only for ARN ii) only.

In Feedback options of Passport Sewa portal I tried to refund extra payment.

From Regional Passport Office, Passport Seva Kendra, Andheri replied is given "Fee once paid is non-refundable"

Concerned files of my communication and providing supporting evidence to PSK for my attempt to get refund I attaching herewith as Service request detail in Service Detail1

I request to do needful in this matter please

(ASIF M PATHAN)
Mobile : 91 848 703 2012
Email : amp5470@yahoo.co.in

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