Refund complaint with Snapdeal online shopping issue
Complain ID : JGJN037706 26
Online Order Complaint
Complaint Date : March 2, 2019
- State : Jharkhand
- City : Jamshedpur
- Address: H.No. 1449, NH 33, PO - MGM, Baliguma, Mango, East Singhbhum 831018
I had purchased 3 Nos. of Syska h15 Bluetooth Earphones.
Out of the 3 Nos.only
1 No. was Earphone was delivered to me.
1 No. of value Rs. 362/- was refunded to me.
1 No. of value Rs. 362/- has still not been made to me
I have corresponded with the company but they have still not been able to resolve my issue, infact I believe they exactly don't want to resolve.
They are just reply with a reference no. of the transaction for which I have received the refund, rather than addressing the one which has not been refunded to me.
I have provided them with my Bank Statement in which there is only one refund but still no corrective action has been taken up by the company.
I seriously don't know as what should I do or whom should I contact.
If the need be, I can furnish all the correspondence that I've made with the company prior to filing this complaint.
Out of the 3 Nos.only
1 No. was Earphone was delivered to me.
1 No. of value Rs. 362/- was refunded to me.
1 No. of value Rs. 362/- has still not been made to me
I have corresponded with the company but they have still not been able to resolve my issue, infact I believe they exactly don't want to resolve.
They are just reply with a reference no. of the transaction for which I have received the refund, rather than addressing the one which has not been refunded to me.
I have provided them with my Bank Statement in which there is only one refund but still no corrective action has been taken up by the company.
I seriously don't know as what should I do or whom should I contact.
If the need be, I can furnish all the correspondence that I've made with the company prior to filing this complaint.
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