Online Fraud:: No Refund of payment and No delivery after one year ofSubscription

Complain ID : JGJN045878   57  

Online Order Complaint  Complaint Date : June 19, 2020
  • State :  Gujarat
  • City :  Vadodara
  • Address: E-804, Narayan Aura, Suna Pharma Road, Near BH Motors, Atladra Vadodara 390012
I have taken online subscription from Indian site www.bookstok.com on 16th June 2019, they committed to start subscription from October 2019 onwards,
But even after sending many reminders, they were unable to deliver even single magazine till January 2020 at my home address at Atladra Vadodara Gujarat, I requested them to refund my online transfer payment for one year subscription on Jan 2020, but till now they have not refunded any money after sending many reminders again and again, request you to please take action on online magazine site http://www.bookstok.com/ so that they cannot do online fraud with other and request you to please help me to refund my online transfer payment to them which was transferred through my HDFC Bank credit card 5522 6050 0160 1750.
Bookstok Mumbai India address is as under:
Bookstok Media Pvt. Ltd.
Shop No. 14, Ground Floor,
Evershine Mall, Mind Space,
Chincholi Link Road, Malad (west),
Mumbai 400064 (India)
www.bookstok.com
Their customer care number : +91 9594 9999 86

My address is as under:
Nitin Varshney
E804, Narayan Aura, Sun Pharma Road
Atladra Vadodara
Gujarat - 390012
+91 8140980160
Complaint Against / To: Website www.bookstok.com

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