Not returning or refunding the product

Complain ID : JGJN054406   62  

Online Order Complaint  Complaint Date : August 25, 2021
  • State :  Maharashtra
  • City :  Thane
  • Address: LIL CHS,B Wing ,Room -10 ,Sec-14
This is with reference to an Order Number: 14057500YOY3AEEE28 . The product was for Rs. 1300 and it was a Mandy Three Fourth Sleeves Leopard Print Top With Suspender Skirt - Brown and Mandy Half Sleeve Leopard Top & Skirt Set - Orange due to size issue. On receipt of the product it was found to be not only of a very inferior quality but also the product did not fit my child. I raised a return request, but to my utter shock, I was told that the product is of "non returnable" category. I told them that it conforms to all the return policy requirements i.e. original tags are intact and it is unused and the return request is raised on the very day of delivery, yet they stated that they would neither take the return nor refund my money.
I have been cheated by first cry people by delivery of such inferior quality product. The price of the product is also on higher side and thus, by declining my return request, they have not only caused me monetary loss, but have also caused a lot of mental stress and agony for me.
I want to strongly complain about this incident and see redressal of my issue and refund of my money which has been wasted upon such a pathetic quality of product.
Please help.
Complaint Against / To: Firstcry.com

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    Faridabad jal nigam

    Ashwani

    May 11, 2024

    Please maintain time table

    KUMAR SHUBHAM

    May 11, 2024

    Pls sir help me

    Shubham kumar

    May 10, 2024

    Hr Anita sharma and hr abhilash pandey And hr soniya Sharma and hr Aditya Sharma... Ye sab fraud h in logo ka mai number v mention kr rha hu 8058868144(Hr Aditya sharma) 7297035660( Hr Anita sharma) 8529172841(Hr soniya Sharma) 7726917558( airport ca...

    Shubham kumar

    May 10, 2024

    Dear Partner/Associate, We are accredited mandate to a renowned provider for bank instruments; BGs | SBLCs | LCs | DLCs ET AL for lease and sale, Issuance by HSBC Bank Oman, Barclays Bank London , Deutsche Bank, BNP Paribas, & AAA Rated Banks in ...

    Chayan Savangsri

    May 10, 2024

    2nd choach from BB end 50% fans are not working... Date:- 09/05/2024 Time :- 13:48 from Khopoli Stn Train no.:- 95008-C

    Rohan Shedge

    May 9, 2024

    i purchased item from Fatma merchant Mumbai and gpayed. now more than 2 months she is not giving tracking details how can i file a case againt her?

    Fathima Shazna

    May 8, 2024

    This game is froud and Only computer rises only lose of money and life and recharge and withdraw all most froud not refund this game plz uninstall this game Ye game sirf logo ko lut ne ke liye banaya gaya he or isme logo hamesh nukshan hi karte he is...

    Teen patti gold

    May 7, 2024

    Driver talk to phone during driving in midnight driving with one hand on jamnagar baroda route

    Rajesh Singh

    May 7, 2024

    सर, मी 2011 मध्ये आपल्या विद्यापीठात बीए तृतीय वर्ष याची परीक्षा नांदेड येथे दिली होती. पण त्या परीक्षेत मी लेखी परीक्षेमध्ये पास असून मला प्रात्यक्षिक परीक्षेत नापास करण्यात आले होते . परंतु माझ्या काही शारीरिक कारणास्तव मी पुन्हा परीक्षा देऊ शकलो न...

    Dnyanoba more

    May 4, 2024