Flipkart.com awaiting for refund, they are not bothering to resolve my problem

Complain ID : JGJN031488   27  

Online Order Complaint  Complaint Date : April 20, 2018
  • State :  Maharashtra
  • City :  Thane
  • Address: Rhinea 204 Casario Gold Palava, Near Kalyan Shil Phata
Order ID: OD211970713365756000

I have ordered one product & returned it since 2 weeks ago but i have not received my refund from flipkart. i am writing mails to flipkart 4 times a day since 2 weeks ; but they are not bothering to resolve my problem. the order was of 399/- of which 358/- withdrawn from Phonepe account & 41/- from my debit card; but i have received only 41/-. still awaiting from 358/- from phonepe account. i am contacting flipkart & phonepe since 2 weeks but i am not getting any satisfactory answer or solution or refund of my money. i am a loyal custome rof flipkart but after going through such bad experience I am not gonna opt for flipkart anymore.
Complaint Against / To: flipkart

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