CONCERN RETURN AND REFUND PROVISION COMPLAINT TO SNAPDEAL.COM
Complain ID : JGJN029676 32
Online Order Complaint
Complaint Date : December 1, 2017
I HAD PURCHASE HEAVY LEHENGAS 4-6 DIFF ITEMS FOR WEDDING RANGING FROM 500 TO 3000 RS . AFTER RECEIPT I DID NOT LIKE ANY OF THOSE, QUALITY WAS ALSO NOT GOOD WORTH THE PRICE . WHEN I INTENDED TO RETURN, 4 OF THEM COULD ACCEPT RETURN REQUEST AND FOR ONE OF THEM IT IS MENTIONED THAT SINCE I HAVE RETURNED FOUR ITEMS , RETURN WILL NOT BE ACCEPTED FOR THIS. THERE IS NO CLAUSE MENTIONED LIKE THIS ON THE SITE AND ON REPEATED MAILS THEY ARE NOT RESPONDING. if i am buying such costly items and dont like it i have all rights to return it. i am not buying something worth 100 rs or so. ALL ONLINE SITES GIVES RETURN AND REFUND IN CASE OF ANY CONCERN . HERE THEY ARE NOT ACCEPTING RETURN WHICH IS NOT MENTIONED IN ANY POLICY. FURTHER THE PICK UP PERSON PICKED UP ONE WRONG ITEM WHICH WAS ALSO FROM SNAPDEAL AGAINST WHICH I REPEATED LODGED COMPLAINTS BUT NO ONE BOTHERS TO CALL BACK. SO I AM STUCK WTH TWO ITEMS ONE REFUND AND OTHER WRONG PICK UP. ALL ONLINE SITES HAVE NUMBERS WHERE WE CAN CALL CUSTOMER CARE HERE THE NONSENSE TEAM OF SNAPDEAL HAS LEFT NO OPTIONS FOR CUSTOMERS TO APPROACH NEITHER THEY BOTHER. HIGHLY RECOMMEND NOT TO BUY ANYTHING FROM SNAPDEAL BEC THEY JUST DONT BOTHER ABOUT QUALITY NOR CUSTOMMERS BUT IN GREED KEEP THE AMOUNT PAID WITH THEM. horrible experience from snapdeal . jabong , myntra , flipkart, amazon are far better in terms of delivery, refund and quality too.
Related complaints
-
Street style product complain about didnt got the productrutu chandarana / Online Order Complaint / November 15, 2017 / Junagadh / Gujaratit has been more than two months that i have not received my product.. i ordered sandals and then due to size issues i wanted it to get replaced. i have already paid money for the sandals but it has been 2 months i have not got my product -
Not received an Oder complaint to miracas.com online shpooing websitePrakhar Saraswat / Online Order Complaint / November 14, 2017 / Ahmedabad / GujaratTo whomsoever it may concern Hello, i ordered a watch online from miracas.com on 16 September 2017 and paid online. The site gave me the time of eliverig order on 3rd October 2017 but still today (14/11/2017) i didnt received an order and when i am t...
-
Online shopping complaint Yepme.com for Item not dispatch & deliveryKuntal d patel / Online Order Complaint / November 10, 2017 / Navsari / GujaratMy name is kuntal d Patel yepme online oder. But not dispatch & delivered. And not pay refund.my yepme oder no.33927805. Mobile no.8128583876. And not receive yepme costomer cadre ..
-
Complain regrading ordered an Electrolux microwave in shop Cj after watching the ad on TVnainesh / Online Order Complaint / November 9, 2017 / Gandhinagar / GujaratI ordered an Electrolux microwave in shop Cj after watching the ad on TV, in the ad they were showing that the microwave can grill and cook. The anchors were making pizza and other food items. I called them and placed the order for the product order ...
-
Ordered not delivered after payment, www.hypermarketkart.com worth INR 3184Sangita Haresh Domadia / Online Order Complaint / October 4, 2017 / Vadodara / GujaratOrder placed on 13th Sept online at http://www.hypermarketkart.com worth INR 3184 Order Ref: 100005348 dtd 13th Sept-2017 Delivery was promised in 10 Days. No delivery till 4th OCt-2017. No emails or contact number Provided on Website are working.
-
ONLINE ORDER UNDELIVERED / NO REFUND RECEIVED, website hypermarketkart.comNAVEEN BHATIA / Online Order Complaint / September 26, 2017 / Vadodara / GujaratMy online shipping Order # 100002115 dated 10/09/2017 thru their website hypermarketkart.com for 2651 rupees is not yet delivered. As per their mail order confirmation dated 10/09/2017, it will be delivered by 16/09/2017. However, till date it is has...
Service issue | Complaint | Query | Feedback | Suggestion | Reply