Online Payment Fraud, booked tickets for Rs.1868 from Cinepolis website using a credit card

Complain ID : JGJN027522   48   Complaint's Reply

Online Fraud Complaint  Complaint Date : June 6, 2017
I booked tickets for Rs.1868 from Cinepolis website using a credit card.
Payment got deducted but no booking was made neither any message communication was done.
They even do not have any customer care support. Money has not being refunded after more than 3 weeks.
Complaint Against / To: Cinepolis India

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    Hi Mohak Gupta,

    Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you

    Contact number.:
    Email ID:
    Cinema Name/Adress:

    Regards,
    Team Cinepolis.

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    cinepolis

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    Hi Mohak Gupta,

    We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

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    Team Cinepolis.

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