Complaint many times to paytm customer care they didn't give

Complain ID : JGJN039528   34  

Online Fraud Complaint  Complaint Date : July 12, 2019
Dear all,

I woulld like to inform you that my paytm account 9555866778 is hacked by 9118521884 this number, i had complaint many times to paytm customer care they didn't give any satisfactory reply,

Yesterday (11-07-2019) i did a call to paytm care and inform them, that my id is hacked they transfer my call to fraud department, then they said will investigate the case then we will reply you, and then they transfer my call to profile department, and that department was said why you want to block your account, you can change the number and agains access your account, than i was send my kyc and all detail to paytm care but they didn't do any thing for me.

the hacker can misuse my id and i has told they he can misuse my id but they give very casual rply.
they generate to refrence number.

130853904
130855103
Complaint Against / To: PAYTM COMPANY/ONE97 COMMUNICATION LTD

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