VIVO Refused warranty, have question against VIVO maintaining Quality
Complain ID : JGJN029920 24
Mobile Complaint
Complaint Date : December 20, 2017
- State : Tamil Nadu
- City : Salem
- Address: Salem
Dear Sir,
I was purchased mobile on 4.2.2017 i had valid warranty, recently my mobile was fall down from soffa after that half of the screen were disable, When I asked for warranty they refused warranty saying that damage. for small height how it will damage and what the VIVO maintaining Quality. 2nd day I got a call from customer care saying that come to service center will replace it under warranty. But its surprising for me again they refused warranty after taking photo for taking photo they called me to service center wast of time for me. simply they are refusing warranty and blaming the customer proving their quality saying that mistake is from customer
Kindly help me in this regards
IMEI NO : 863689030471110
Regards
K.Govindaraj
8330935404
I was purchased mobile on 4.2.2017 i had valid warranty, recently my mobile was fall down from soffa after that half of the screen were disable, When I asked for warranty they refused warranty saying that damage. for small height how it will damage and what the VIVO maintaining Quality. 2nd day I got a call from customer care saying that come to service center will replace it under warranty. But its surprising for me again they refused warranty after taking photo for taking photo they called me to service center wast of time for me. simply they are refusing warranty and blaming the customer proving their quality saying that mistake is from customer
Kindly help me in this regards
IMEI NO : 863689030471110
Regards
K.Govindaraj
8330935404
Related complaints
-
JIO phone not giving phone, booking the Friday online at chormepet relince marketEVIJAYAKUMAR / Mobile Complaint / October 16, 2017 / Chennai / Tamil Nadubooking the Friday online at chormepet relince market advance Rs500. till now not received phone. Asking the particular center not response and thireten me. -
Customers Care no not workingKeerthivarman / Mobile Complaint / August 27, 2017 / Chennai / Tamil NaduMy hyve mobile phone not working ,i dry many time to customers care no,but it's not working,
-
NO RESPONSE, BOOKED VOBIZEN WISE 5 MOBILE ON 1ST OF NOVEMBERC. Murugan / Mobile Complaint / May 27, 2017 / Puliyankudi / Tamil Nadusir I have booked Vobizen wise 5 mobile from www.vobizenmobiles.com on 14th March 2017. I made the ayment also via net transfer. Still now no delivery is made; No response from customer care contact number as well from e-mail. Name - C. Murugan order...
-
Defective Phone delivered paytm, ordered for 1:1 replica clone iphone for Rsa11,160SRINIVAS RAO / Mobile Complaint / February 15, 2017 / Chennai / Tamil NaduI had ordered for 1:1 replica clone iphone for Rsa11,160 and payed amount by transferring from my paytm account to company HDFC account in the name of Aarti Choudhary.The phone delivered is a Dummy piece and didn't work from the first day after deliv...
-
Wrongly deducted amountrajnees kumar adhikary / Mobile Complaint / April 26, 2016 / Nagapattinam / Tamil NadusIR ON 07.04.2016 VODAFONE MOBILE COMPANY DEDUCTED Rs.35 activated Silk Pack without my knowledge,Again they have renew the same pack and deducted Rs.35/-on 14.04.2016.Again on 21.04.2016 they have doing the same and deducted Rs.35/-.on dated 22.04.2...
-
lenova A6000+ complaint.S.Krishnakumar / Mobile Complaint / December 29, 2015 / Chennai / Tamil NaduMy mobile touch screen some problems.pl.rectify
Service issue | Complaint | Query | Feedback | Suggestion | Reply