Phone is not charging
Complain ID : JGJN024699 62
Mobile App Complaint
Complaint Date : December 1, 2016
- State : Maharashtra
- City : Pune
- Address: S.no.1/1/2, Sreeji Appartment Laxmi Nagar Pimple Gurav
Mobile charging problem not solved 3 messages
Arun Kumar Patel Wed, Nov 30, 2016 at 12:48 PM To: support@gionee.co.in, relianceditital@ril.com Cc: feedback@gionee.co.in Bcc: gcare@gionee.co.in
Sir, I had purchase mobile on 14.10.2016, this problem in first date only I don't want to repair it and I want new handset because service had taken set from me I do not how and what changes make in my phone, I had already complaint to you regarding this problem u told me that software issue it can be solve by software loading but it is not and you can take my handset for repair. I am not satisfy with u r service. U and reliance digital is cheated with me.
I want a new handset otherwise I will fight for this.
Arun Kumar Patel
2 attachments
P_20161130_123013.jpg 3132K
P_20161130_123010.jpg 3191K
Arun Kumar Patel Wed, Nov 30, 2016 at 12:52 PM To: support@gionee.co.in, relianceditital@ril.com Cc: feedback@gionee.co.in
[Quoted text hidden]
Gionee S6 Pro Mobile Bill 8923104214102016.pdf 5K
Arun Kumar Patel Wed, Nov 30, 2016 at 5:07 PM To: support@gionee.co.in, relianceditital@ril.com, feedback@gionee.co.in, gcare@gionee.co.in Bcc: newtirupati@gmail.com
Dear ,
In Job sheet mention that Unit Laying at : Customer but actually unit at present unit will in Service Centre Only. This Job sheet is actually misguide to Customer. I am already attach a Job sheet Xerox Copy. till now at date 30.11.2016 at 4.58 Pm service told me that port problem, tell me it a month only how can I take repair device. I want only new handset other wise Take necessary action form my side. I will give u only two days to give me new hand set, otherwise after tww days, I want my money back.
Regard
Arun Kumar Patel Job Sheet No. GC 16B00138033
On Wed, Nov 30, 2016 at 12:48 PM, Arun Kumar Patel > arunsharswati@gmail.com< wrote: [Quoted text hidden]
2 attachments
P_20161130_123013.jpg 3132K
Gionee S6 Pro Mobile Bill 8923104214102016.pdfMobile not fully charged10003
Arun Kumar Patel Thu, Dec 1, 2016 at 10:47 AM To: gcare@gionee.co.in Cc: feedback@gionee.co.in, relianceditital@ril.com Bcc: support@gionee.co.in, Ashwin Agarwal
Dear
I had already visit a service center and also mail a scan copy, they told me that it take 1012 days for part repairing, This is my new handset I don't want to repair and I want a new handset because it is hardware issue.
provide me a new handset in two day after two days I want my money only not handset also.
Arun Kumar Patel GC 16B00138033 [Quoted text hidden]
3 attachments
P_20161130_123013.jpg 3132K
Complat Gionee S6 Pro Mobile.pdf 215K
Gionee S6 Pro Mobile Bill 8923104214102016.pdf
Arun Kumar Patel Wed, Nov 30, 2016 at 12:48 PM To: support@gionee.co.in, relianceditital@ril.com Cc: feedback@gionee.co.in Bcc: gcare@gionee.co.in
Sir, I had purchase mobile on 14.10.2016, this problem in first date only I don't want to repair it and I want new handset because service had taken set from me I do not how and what changes make in my phone, I had already complaint to you regarding this problem u told me that software issue it can be solve by software loading but it is not and you can take my handset for repair. I am not satisfy with u r service. U and reliance digital is cheated with me.
I want a new handset otherwise I will fight for this.
Arun Kumar Patel
2 attachments
P_20161130_123013.jpg 3132K
P_20161130_123010.jpg 3191K
Arun Kumar Patel Wed, Nov 30, 2016 at 12:52 PM To: support@gionee.co.in, relianceditital@ril.com Cc: feedback@gionee.co.in
[Quoted text hidden]
Gionee S6 Pro Mobile Bill 8923104214102016.pdf 5K
Arun Kumar Patel Wed, Nov 30, 2016 at 5:07 PM To: support@gionee.co.in, relianceditital@ril.com, feedback@gionee.co.in, gcare@gionee.co.in Bcc: newtirupati@gmail.com
Dear ,
In Job sheet mention that Unit Laying at : Customer but actually unit at present unit will in Service Centre Only. This Job sheet is actually misguide to Customer. I am already attach a Job sheet Xerox Copy. till now at date 30.11.2016 at 4.58 Pm service told me that port problem, tell me it a month only how can I take repair device. I want only new handset other wise Take necessary action form my side. I will give u only two days to give me new hand set, otherwise after tww days, I want my money back.
Regard
Arun Kumar Patel Job Sheet No. GC 16B00138033
On Wed, Nov 30, 2016 at 12:48 PM, Arun Kumar Patel > arunsharswati@gmail.com< wrote: [Quoted text hidden]
2 attachments
P_20161130_123013.jpg 3132K
Gionee S6 Pro Mobile Bill 8923104214102016.pdfMobile not fully charged10003
Arun Kumar Patel Thu, Dec 1, 2016 at 10:47 AM To: gcare@gionee.co.in Cc: feedback@gionee.co.in, relianceditital@ril.com Bcc: support@gionee.co.in, Ashwin Agarwal
Dear
I had already visit a service center and also mail a scan copy, they told me that it take 1012 days for part repairing, This is my new handset I don't want to repair and I want a new handset because it is hardware issue.
provide me a new handset in two day after two days I want my money only not handset also.
Arun Kumar Patel GC 16B00138033 [Quoted text hidden]
3 attachments
P_20161130_123013.jpg 3132K
Complat Gionee S6 Pro Mobile.pdf 215K
Gionee S6 Pro Mobile Bill 8923104214102016.pdf
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