OneAssist Mobile Insurance Service
Complain ID : JGJN019379 31 Complaint's Reply
Mobile App Complaint
Complaint Date : May 26, 2016
- State : Andhra Pradesh
- City : Hyderabad
- Address: Migh-358 Aphb Balajinagar
Hi Sir,
I am Ravi Vakkalagadda, resident of Kukatpally, Hyderabad, Telangana, India (Pin-500072). I purchased a mobile from Mi.com and mobile model is Redmi Prime. Along with mobile I purchased a Mi Protect plan worth 300 rupees. After 3 months my mobile screen broke and I submitted my mobile for repair to One Assist who are tied up with Mi. Now it has been one month since they took my mobile and I still did not receive it back after repair. I am regularly sending emails to OneAssist but they do not reply and their customer service people also not giving right response. This looks like fraud company. Please help me in this regard. My OneAssist membership id is 1000505935 and claim id is SR#1352968.
Thanks,
Ravi
+91 9701006663
I am Ravi Vakkalagadda, resident of Kukatpally, Hyderabad, Telangana, India (Pin-500072). I purchased a mobile from Mi.com and mobile model is Redmi Prime. Along with mobile I purchased a Mi Protect plan worth 300 rupees. After 3 months my mobile screen broke and I submitted my mobile for repair to One Assist who are tied up with Mi. Now it has been one month since they took my mobile and I still did not receive it back after repair. I am regularly sending emails to OneAssist but they do not reply and their customer service people also not giving right response. This looks like fraud company. Please help me in this regard. My OneAssist membership id is 1000505935 and claim id is SR#1352968.
Thanks,
Ravi
+91 9701006663
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Claim 1352968 by OneAssist:
(5 of 5)
Dear customer,
We are working on your case. Please allow us some time to revert you with the resolution
Regards
OneAssist
Mobile phone by S sunul kumar:
(5 of 5)
My Mobile phone is loss that was insurance is there my mobile plse send to my insurance invoice
My I'd no=1002061834
Send to my mail sunilmissu123@gmail.com
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