Mobile phone problem not resolved and phone was returned in worst condition
Complain ID : JGJN017506 17
Mobile App Complaint
Complaint Date : April 20, 2016
Dear Sir/Madam,
I gave my phone to Motorola service center in the city of Surat. Issue in the handset was heating issue and slowness of phone in-spite of multiple reset. They gave my handset back after 2 months with battery and motherboard replaced. The repaired handset I received is in worst physical condition. I reached them again but now they are telling that the Motorola service center has been closed down. I contacted in customer care and mail them about the issue. They are also not in a mood of helping me. They are sending me to different address and from all the address i receive the same answer " Service Center has been shut down."
I also has proof in mail stating that they will extend warranty of the phone to the period my phone remained unrepaired but now they are denying for warranty extension also.
Please Help. My Phone is MOTO X Play.
I have reached them many times but not getting proper response. I want my money back, I will buy another phone. I dont want this phone now.
I gave my phone to Motorola service center in the city of Surat. Issue in the handset was heating issue and slowness of phone in-spite of multiple reset. They gave my handset back after 2 months with battery and motherboard replaced. The repaired handset I received is in worst physical condition. I reached them again but now they are telling that the Motorola service center has been closed down. I contacted in customer care and mail them about the issue. They are also not in a mood of helping me. They are sending me to different address and from all the address i receive the same answer " Service Center has been shut down."
I also has proof in mail stating that they will extend warranty of the phone to the period my phone remained unrepaired but now they are denying for warranty extension also.
Please Help. My Phone is MOTO X Play.
I have reached them many times but not getting proper response. I want my money back, I will buy another phone. I dont want this phone now.
Related complaints
-
mobile replesementRAJENDRA CHHASATIYA CHHASATIYZ / Mobile App Complaint / April 13, 2016 / Vadodara / GujaratRajendra Chhasatiya on 12 April 2016 Share on Facebook mobile not replesment i have mobile purchase from flipkart dated 3.16 of Lenovo Vibe K5 Plus on amount of 8499 but as per given future and configation now mobile over heat and auto switch off i a... -
phone not returned after service under warrantyGatha Kher / Mobile App Complaint / April 9, 2016 / Vadodara / GujaratI have purchased MICROMAX A300(WHITE GOLD) Mobile from Jasmine Infinite TRADE Pvt. Ltd. on 21.03.2015 vide bill no.JAS/A/362188. The mobile was given to MICROMAX company for repair under Warranty as it was malfunctioning vide Job sheet number W010360...
-
Mobile bill and box imei is not match with phone imei.Prashant Eknath Patil / Mobile App Complaint / April 6, 2016 / Surat / GujaratI was call on contact no. show on bill there was no answer give and call drop please I want original bill
-
Cheating by selling Defective Mobile HandsetTarak Rajani / Mobile App Complaint / April 5, 2016 / Anand / GujaratI Have purchased a INTEX Turbo S5 Mobile having serial no 911474203656488 from your Dealer Jasmin The Biggest Mobile Shop from Anand Gujarat having GST No 24190402413 and CST No 24690402413 on dated 08-02-2016 @ 7:30 PM and at the time of purchase th...
-
damage product receivedpratik hindocha / Mobile App Complaint / April 4, 2016 / Porbandar / Gujarati have oreder xiomee red me note 3 gold 16 gb mobile .i receive this mobile on 31/3/2016 but in mobile have a damage when charging my mobile hitting very fast i have call so many time but no have any responce..my order id is 5160323601013803
-
GIVE FAULTY REPLACEMENT DOAkrunal thakkar / Mobile App Complaint / March 31, 2016 / Ahmedabad / Gujarati bought htc 616 date was 16-aug-2014 there was a lot a problem so i had replaced my phone new phone given by htc also faulty(memory card nor shown) i already talk with htc call center they suggests me service center . i attended htc ahmedabad servic...
Service issue | Complaint | Query | Feedback | Suggestion | Reply