Complain PhonePe.com - Restricted money into phonepe wallet
Complain ID : JGJN031426 33
- State : Madhya Pradesh
- City : Bhopal
- Address: H.No. 3/35-36 Ambedkar Nagar Bhopal
Sir,It says that if a user's KYC is not done, he won't be allowed to load money in wallet. PhonePe is not following this rule .It allows user to load money but doesn't allow to transfer it to another wallet or into his bank account. Money became restricted to wallet. User can only use this money for service they offer. Their eKYC is shutdown from more than a week.
I loaded 5000/- in my wallet to transfer it to one of my friend but they restricted amount in wallet. I had to pay fine for not transferring the amount to my friend. Till today I am unable to withdraw money because of their eKYC service is off.
I request you to pay attention to their these type of behaviour. I have seen many complaints on this issue on internet. My issue is that why they allowed me to load money in wallet even when I didn't complete the KYC ,they are not following RBI rules. Please look into this matter.Thanks
Related complaints
-
Complaint about phone pe referred casback not added in walletarpit dubey / Mobile App Complaint / December 17, 2017 / Bhopal / Madhya Pradeshi refer phone pe app to my friend uday pratap singh and download phone pe app by my refferal link and make 1st successful 150 transaction to my account.according to phone pe rules and regulations referred get 75 cashbackin wallet but in my no 7566723...
-
issue resolved please delete this complaint . i cant find an optionamrish pandey / Mobile App Complaint / August 28, 2017 / Bhopal / Madhya Pradeshtried to do my electricity bill payment from talkcharge of amount 2543 . but it got failed and my money also got deducted from bank but i got no refund on my account nor in my bank . i am now hearing very much complains about their app and site for s...
-
Topup not received, I didn’t get my recharge that I have done on 23/6/17Savita Dwivedi / Mobile App Complaint / June 24, 2017 / Rewa / Madhya PradeshSir I didn’t get my recharge that I have done on 23/6/17 simply it is showing pending.. I will be highly obliged. Thanking you
-
Swipe Technologies after sales service are not proper purchased SWIPE ELITE PLUS MOBILEAbhay / Mobile App Complaint / January 18, 2017 / Bhopal / Madhya PradeshI purchased SWIPE ELITE PLUS MOBILE on 11.11.2016 from Flipkart (Invoice for the same is attached) My Mobile was not getting connected to Wi-Fi/Internet therefore on dated 03.12.2016 I took to company authorized Service Center at Dadar -We care (SWP2...
-
mobile phone not repaired under warrantyanurag chaturvedi / Mobile App Complaint / December 13, 2016 / Bhopal / Madhya PradeshDear coolpad team, This is anurag chaturvedi from bhopal (m. p.) my job sheet no is 2165 dated 15/10/16. my coolpad dazen 1 mobile having imei number 911450751912440 was having a problem of mother board. so i had given my mobile to service centre @ t...
-
mobile phone not repaired under warrantyAnurag Chaturvedi / Mobile App Complaint / December 13, 2016 / Bhopal / Madhya PradeshDear coolpad team, This is anurag chaturvedi from bhopal (m. p.) my job sheet no is 2165 dated 15/10/16. my coolpad dazen 1 mobile having imei number 911450751912440 was having a problem of mother board. so i had given my mobile to service centre @ t...
Service issue | Complaint | Query | Feedback | Suggestion | Reply