Loan against loanfront payment success but money cant get merchant

Complain ID : JGJN041664   137  

Loans Complaints  Complaint Date : September 21, 2019

Helo sir my registered mobile number is 7373051995.. My loan front loan id is 919119 The payment is complete Rs 6100.98. Payment is success but merchant cant get the payment i will pay another payment still now no refund please arrange refund please.. I adk loanfront customer care he says ask mobikwik zaakpay payment failed so only i ask you.. . what can i do i attach the payment screenshot please help me refund my money.
My Registered email id is msrn595@gmail.com
My registered mobile number is 7373051995

Please help me i need urjunt medical emergency

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