Replacement or Refund of laptop

Complain ID : JGJN051417   25  

Laptop Complaint  Complaint Date : March 11, 2021
Dear Sir /Madam
I Pratik Vitthal Jagtap I Purchased laptop of HP 15cc 134 tx I7 8 generation on 31 Jan 2018 . After that performance of laptop is looking slow day by day we complaint to your service center after 2 month they reset laptop then windows reset after that they pick up my laptop for 2 times in that they are not able so resolve issue .At that time we tell them give replacement of laptop that time also no feedback from their side .After that I still use it for education purpose for 1 yr after that also laptop is slow .since November I am try to reach at you they give some troubleshooting and tell that your laptop is ok I think you have problems not laptop .
After that 2 month I am facing same problem. I done 3 to 4 time reset and windows reset but no issue solved and due to your wrong response of customer executive I Loss my warranty .
My request is I want replacement of my laptop you told that you are not giving that and why you are repair laptops why I purchased I7 8 generation latest at 75 k and 10 k for warranty of 2 yr total 3 yr warranty of products .
No any satisfied and helping for customers action form. Your side.
Now in Feb 2021 same issue Deepika madam take my case they give on site engineer same things do precisely all your formality but till I am facing same issue .Also I lost the warranty .same issue same formality and same repeat ion And You are close my case without my permission.
Please look into into this and take action against them ..
Complaint Against / To: Hp laptops

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    I am traveling in the bus number 548-DL1PD3568 and the driver and conductor of the bus are misbehaving with the passengers and not stopping at the bus stop.So please I request that the driver and conductor should be taught how to talk to girls at thi...

    Asha

    March 28, 2024

    I have travelling to Mangaluru exp.I am in S4 coach and there are some group of people create very much noise in train which is unbearable in sleeper coach..we need to sleep

    Om parte

    March 28, 2024

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024